Engineer Quality Assurance

Sanjib Sahu

Address : D*, Kristal Galena,

Bellandur Main Road,

Bangalore - 560103

Phone : +91-994******* (mobile)

e-mail : ***********@*******.***

OBJECTIVE:

Work in a growth oriented environment where I can achieve excellence as a technical writer using both my technical and soft skills. Also, I should be able to make the best use of my engineering aptitude and technical writing ability.

SUMMARY:

I am a technical writer with over six years of experience in product documentation and writing & editing of technical textbooks. I can work competently both at an individual contributor as well as a lead position.

KEY WORDS:

Technical Writing, HTML, XML, DITA, Online Help, Book authoring, FrameMaker, RoboHelp, XMetal, HomeSite, Dreamweaver, CAD/CAM, ThinkDesign, AutoCAD, ProE, CATIA, SolidWorks, Solid Edge, Revit, Photoshop, Paint Shop Pro, ClearCase, Web Publisher

KNOWLEDGE:

Skill Set:

Creating online user documentationAuthoring technical textbooks and technical editing of manuscriptsAdept in expressing complex technical concepts in a simple and user-friendly mannerManaging a team of technical writers and localizersAuthoring of textbooks on CAD/CAM packagesTechnical editing of CAD manuscriptsHands on experience in application of multiple CAD/CAM packages

WORK EXPERIENCE:

July 2010 - Continuing

CISCO Systems India Pvt. Ltd, Bangalore

Designation: Writer.TechnicalDo product documentation of an optical networking design tool called Cisco Transport Planner. Support TL9000 compliant documentation processes for optical networking products that includes writing Reference manuals, Hardware installation guides, and Troubleshooting guides.Generate animations on ProE to provide help content in video format.Conduct pear reviews and do bug fixing activities.

April 2009 - June 2010

think3 Designs India Pvt. Ltd, Bangalore

Designation: Manager - Documentation GroupManage a team of technical writers and localizers.Do the documentation planning and implementation for each release cycle.Collaborate with Marketing, R&D, Quality Assurance and Localization teams to provide quality documentation in a timely manner.Be the spokesperson for the documentation team communicating to the management the work status, future forecasts, and strategies.Provide leadership and motivation to all team members.Empower the team members with responsibilities based on their caliber and competence.Conduct and manage the hiring & training process for the documentation team.Do goal setting, planning and resource allocation for the team.Manage performance evaluation and appraisal processes.Track the project workflow to ensure merging of individual contributes for timely completion.Manage the Error Database, which includes error assignation and ensure their timely fixing.Ensure collaboration and work synchronously with geographically distributed teams.

August 2005 - March 2009

think3 Designs India Pvt. Ltd, Bangalore

Designation: Team lead and Sr. Technical Documentation EngineerWrite online user documentation of the software (ThinkDesign) made by the company, which includes creating:

Routinely update the existing documentation with the enhancements in the software.Review the documentation written by other technical writers to ensure its technical accuracy.Communicate with the software developers and SMEs to maintain a steady information flow.Participate in the packaging and release process of the documentation.

March 2004 - July 2005

CADSoft Technologies, Gurgaon

(A subsidiary of CADCIM Technologies, USA)

Designation: CAD EngineerWrite textbooks on the latest CAD/CAM packages, which includes complete research and logical know how of all the commands and tools of that particular CAD/CAM package on which the manuscript is to be written.Technically edit the CAD manuscripts written by other technical writers and authors.Develop power point presentations for CAD/CAM textbooks as the teaching resource for faculty members of colleges worldwide.Create illustrative CAD models for the CAD/CAM textbooks published by CADCIM Publications, USA.Provide technical support worldwide to the customers of CADCIM Technologies, on various CAD packages. This involves, solving their queries related to designing and functioning of CAD software.

December 2003 - February 2004

Central Tool Room and Training Centre (CTTC), Bhubaneswar

Designation: Assistant Faculty (part time)Assistant faculty of AutoCAD and MasterCAM software

PROFESSIONAL ACHIEVEMENTS:

I have been awarded with Pride at CISCO for showing commitment and excellence in work.I have completed Cisco Certified Network Associate (CCNA) certification.I have successfully done product documentation of the ThinkDesign software.I have received certification in Technical Writing from Techno Point.I have received corporate training in Technical Writing from TWB (The Writers Block).I have undergone documentation training at think3 inc. headquarters in Bologna, ITALY.I have undergone Executive Education Program (EEP) on Leadership training for Software Professionals from IIM Bangalore.I have received Appreciation Award at think3 for exemplary performance.I have been assessed with exceptional project management skills at think3.

I am the Co-Author of the following booksPro/ENGINEER Wildfire for Designers, Release 2.0

(by CADCIM Publications, USA)

Pro/ENGINEER Wildfire for Engineers & Designers, Release 2.0

(by Wiley dreamtech, India)

CATIA for Engineers and Designers, Release V5R13

(by Wiley dreamtech, India)

I am the Technical Editor of the following booksCATIA for Designers, Release V5R13

(by CADCIM Publications, USA)

Solid Edge for Designers, Version 16

(by CADCIM Publications, USA)

SolidWorks for Designer, Release 2005

(by CADCIM Publications, USA)

EDUCATION:

2003-2004

Central Tool Room and Training Centre (CTTC), Bhubaneswar

Post Diploma in CAD/CAM (PDCC), with Distinction (83.9%)

1998-2002

Utkal University, Orissa

B.E in Mechanical Engineering, First Class (70.8%)

1996-1997

AISSCE, CBSE, New Delhi

First Class

1994-1995

AISSE, CBSE, New Delhi

First Class

SOFTWARE KNOWLEDGE:

(Windows platform)

Documentation tools

(Document processor)

(Help authoring tool)

Microsoft Word

(MS Office) (Doc processor)

(HTML editor)

(HTML editor)

(XML editor)

(Drawings and charts)

(Publication tool)

CAD toolsProE Wildfire / Creo

Image capturing and editing tools

Repository systems

PERSONAL DETAILS:

: 24.02.1980

: Indian

: Married

: English, Hindi & Oriya

: Yes

PERSONAL TRAITS:

Effective writing and communication skillsStrong leadership & managerial skillsKeen & quick learner and a promoter of knowledge sharingAbility of multitasking to meet tight deadlinesHobbies:

OTHER ACHIEVEMENTS:

Topper of 2004 batch of PDCC at CTTCConducted many conferences on topics like:

Leadership MotivationAttended many workshops & conferences conducted by STC

My Resume

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