Management Manager
Resume:
ROBERT J. BOERI
**** ******* ***** ** ****: 202-***-****
Washington, DC 20015-2329 Cell: 202-***-****
******@****.*** http://my-words.org and http://www.linkedin.com/in/bboeri
SUMMARY
Extensive content management systems experience as manager, consultant, business analyst, project
manager and individual contributor in public and private sectors. Add business value by analyzing,
communicating, and applying content management technologies best practices to solve business problems.
Contributing editor for EContent Magazine.
EXPERIENCE
GUIDENT, Herndon, VA (Government contractor)
Senior Consultant 2008-Present
Enterprise Content Management Systems
FDA CFSAN FARM Portal and Search System
o Electronic submission test script development
o FARM Search current state analysis, functional requirements
FDA Common Electronic Document Room, an enterprise-wide content management (ECM) repository
o Guident s liaison to FDA s Current and Future Business Process Modeling team.
o Led ECM, Electronic Records Management, Search, Taxonomy, and XML functional
requirements development.
o ECM taxonomy and metadata analysis, including definitions of terms.
o ECM vendor research and COTS recommendations to FDA.
o ECM use cases and tests documents for vendor selection
o ECM governance framework for consolidated, agency-wide repository. Developed and
delivered governance presentations and training.
o Enterprise taxonomy test plan, test materials, assessment, and presentations to senior
management.
o Search-ECM White Paper
PCAOB, Washington DC (Private-sector non-profit corporation created by the Sarbanes-Oxley act of 2002)
Sr. Business Analyst
Document and Content Management Systems 2004-2008
Web Initiatives
o Staff analyst for Intranet and PCAOB s public website.
o Assessed PCAOB s web-delivered information for compliance with Section 508.
o Led team efforts to specify search and web content management requirements, selecting final
vendors (Ektron CMS400.net and Microsoft SharePoint).
Documentum:
o Developed business communication plans.
o Analyzed business needs and developed content management requirements for all PCAOB
Documentum applications. Focused on needs of the inspections auditing division.
o Developed testable requirements and use cases.
o Developed and delivered training.
o Performed QA tests and led user acceptance tests for Documentum applications.
o Developed full-text search test procedures.
Specified basic electronic records management capabilities. Queried document repositories to identify
production data quality issues and remediation opportunities.
Consulted with IT and Board on SDLC initiatives.
Conceived and delivered proof of concept application to migrate key internal documents from
Microsoft Word to XML
June 2010
ROBERT J. BOERI @IEEE.ORG 202-***-**** PAGE 2
BBOERI
BIOGEN IDEC, CAMBRIDGE, MA (Biopharmaceutical) 2002-2004
IT Manager
Knowledge Management and Technologies
Operational enterprise-wide responsibilities:
o Managed Lotus Notes application development, Documentum administration and support,
international Intranet, and Informatica administration.
o Completed Intranet infrastructure and functional upgrades, developed measurement
standards, and created cross-organizational structures for long-term planning and policy
setting.
o Implemented major overhauls of Intranet content and organization, consistent with an evolving
Biogen taxonomy.
o Developed support, production turnover and support services engagement model for
Documentum applications.
o Achieved goal of 99% availability based on unplanned outages.
Knowledge Management:
o Developed a knowledge management strategy.
o Developed prototype taxonomy using XML authoring tools.
o Developed search and collaboration requirements.
SDLC development:
o Member of Biogen s SDLC development team. Delivered a standard IT development
methodology. Developed and delivered supporting tools, a communications plan, and training
materials.
o Proof of concept and project plans for QUMAS repository of SDLC project materials.
Managed IT internship for Urban Disadvantaged Youth Program, the first successful specialized
internship program for Biogen.
FOREFIELD, Marlboro, MA (Web-delivered Financial Advisory Services) 2000-2001
Business Analyst, Information Architect and Technical Writer
Business and Content Analysis:
o Developed content management business requirements. Selected content management
vendor. Managed vendor consulting.
o Developed and implemented test plans for system implementation.
o Developed and implemented XHTML-XML conversion strategy for over 10,000 legacy
documents.
Documentation and Training:
o Wrote all internal and customer training, product technical documentation and HELP files.
Internal documentation included XML dictionary and API documentation.
o Developed Web-delivered Help for BroadVision content management using RoboHelp Office.
o Developed Web-delivered multimedia training for customer community of 90 field offices and
7,000 users.
FM GLOBAL, Norwood, MA (Property Casualty Insurance Services) 1990-2000
Systems Technical Consultant
Training and Support:
o Developed project plans, training, support strategies, and test plans for rollout of Impromptu
Web Reporting to 1,200 field personnel. Delivered web-based training and support, delivered
via FM Global's Intranet.
o Developed and deployed multimedia tutorials to assure rapid learning; 95% satisfaction rate of
CD library. Multimedia training to support business support and use of Documentum.
o Wrote Documentum system documentation.
Strategic planning and delivery of publishing systems:
June 2010
ROBERT J. BOERI @IEEE.ORG 202-***-**** PAGE 3
BBOERI
Developed project plan to upgrade strategic publishing processes and content to single-source
o
multi-channel XML system.
o Directed vendor development of CD publishing technologies and tools to transform key
documents to fully searchable, secured Acrobat files on CD-ROM. Achieved distribution and
production savings exceeding $200,000 annually.
Document and Imaging Management:
o Member of cross-organizational team selecting Documentum as enterprise document
management system, for 500,000 CAD drawings and Loss Prevention Reports. Loss
Prevention information library cost avoidance savings totaled $95,000 annually.
o Managed project to select imaging, OCR and content-based retrieval technologies.
Implemented enterprise-wide search system.
(Prior to 1990, served in various technical, project and managerial capacities providing technical publishing
services to Data General Corporation.)
EDUCATION
BABSON COLLEGE:
Certificate in Advanced Management Studies.
MBA with Highest Distinction. Graduate Program Award for academic achievement.
LOWELL TECHNOLOGICAL INSTITUTE
BA, Business Administration with Highest Honors and first in class standing.
ST. PAUL'S SCHOOL, Concord, New Hampshire
St. Paul's School Advanced Studies Program, Number Theory, Symbolic Logic and English.
PROFESSIONAL ACHIEVEMENTS
AIIM Electronic Records Management Specialist, July 2010
Completed NARA s Records Management certification training, consisting of 6 Records Management
knowledge areas. Passed all NARA exams.
Biogen Leadership award.
Contributing editor with 15 year s experience as a columnist for EContent Magazine
(http://www.econtentmag.com/) and EMedia Magazine (http://www.emedialive.com/). EContent s
readership is heavily weighted with C-level executives, Presidents, Owners and industry leaders. I write
software reviews, articles and "Information Insider," a column specializing in enterprise content
management systems with emphasis on XML. For a comprehensive list of published works, visit my
website: http://my-words.org/emedia.htm.
Delivered Improving Findability Inside the Firewall, at Enterprise Search Summit, May 2010.
Delivered a variety of presentations on SGML/XML, Text Retrieval, and Document Management
Systems at CD-ROM Expo, InterChange 1998-2001, and Documentum Users Northeast Users Group.
Designated as featured speaker at STC-sponsored conferences, InterChange 1999 and 2000, with
presentations and tutorials on XML and Web multimedia.
Published numerous book reviews and articles for Boston Software Newspaper and Boston Broadside
(a publication of the Society for Technical Communications).
PROFESSIONAL MEMBERSHIPS
Long-term member of the Institute of Electrical and Electronics Engineers (IEEE). Member, IEEE
Society on Social Implications of Technology.
Professional member of AIIM - The Enterprise Content Management Association.
June 2010
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