office position

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Mickenzie Chandler

**** *******, *******, ** *****

Cell Phone: 248-***-****

Email: *************@*****.***

Objective

To obtain office position where I can best use my costomer service, multi-tasking, and other qualified skills.

Summary of QualificationsPersonable and responsible with 5+ years of experience working in fast-paced environments.Solid team player with great positive attitude.Customer-focused sales with a solid understanding of the dynamics of the importance of customer service.Excellent communicator with 5+ years experience working in a demanding environment.Conflict resolution, and strong organizational skills.Creative problem solver, and fast learner.Energetic work attitude with a courteous demeanor.

Employment History

Olga's Kitchen, Southfield, MI 12/2011 - 05/2012 Server

Maintained cleanliness and presentation of dining area, and kitchen.

Received multiple reviews acknowledging my level of dedication to excellent customer service.

Increased store sales by upselling merchandise.

Worked as a team member performing server and host duties, product assistance and cleaning while providing excellent customer service.

Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Assisted customers in person and via telephone.

National Coney Island, Royal Oak, MI 07/2006-02/2010 Server

Earned high marks for customer satisfaction.Worked with company computer systems and diligently completed all assigned tasks, working overtime as needed.Responsible for handling customer inquiries, accurately providing information to ensure resolution of complaints and customer satisfaction.Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.Handled guest complaints, maintaining a positive dining experience for all rest.

Product PromotionUp-sold products and motivated customers to upgrade current product plans.

Education

Oxford Center, Berkley MI

High School Diploma

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