Customer Service High School

Andrew Gillis

Email: abpo33@r.postjobfree.com

Address:

City: Baltimore

State: MD

Zip: 21236

Country: USA

Phone: 410-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Detail-oriented professional with strong technical skills and the ability to learn concepts quickly. Personable and responsible Cashier with 6 years in retail and customer service. Solid team player with upbeat, positive attitude. Results-driven with proven ability to establish rapport with clients.

Educational Background:

High School Dipolma from University of Maryland, Baltimore County, Baltimore MD 1/2001 to 8/2011 (Information Systems)

Job History / Details:

Career Focus

Detail-oriented professional with strong technical skills and the ability to learn concepts quickly.

Personable and responsible Cashier with 6 years in retail and customer service. Solid team player with upbeat, positive attitude.

Results-driven with proven ability to establish rapport with clients.

Core Qualifications

Excellent quantitative skills.

Strong knowledge of MS Excel and MS Word.

Reliable and punctual

Professional demeanor

Detail oriented

Customer- and service-oriented

Excellent communication skills

Cash handling accuracy

Education and Training

2011 University of Maryland, Baltimore County Baltimore, MD

Bachelor of Arts Information Systems

Coursework in Business, Marketing and Communications

Computer Assistant for Computer Information Center.

Answered Students questions regarding MS Word, Excel and Access.

Accomplishments

UMBC Varsity Soccer.

All Freshman Team

Team Captain

All Conference

AEC Championship Runner-up

Work Experience

September 2008 to November 2012

KP Inc. Elkridge, MD

IT/Bookkeeper

Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software.

Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.

Prevented store losses using awareness, attention to detail and integrity.

Worked as a team member performing cashier duties, product assistance and cleaning.

Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100 percentage accuracy rate.

Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.

November 2008 to August 2010

Lowe's Home Improvement White Marsh, Md

Cashier

Operated a cash register to process cash, check and credit card transactions.

Placed special orders and called other stores to find desired items.

Recommended merchandise based on customer needs.

Administered all point of sale opening and closing procedures.

Replenished floor stock and processed shipments to ensure product availability for customers.

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