Customer Service High School

Randi M Casiano

Email: ********@****************.***

Address:

City: Brookshire

State: TX

Zip: 77423

Country: USA

Phone: 210-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Organized and detail-oriented telller with six years of cash handling and customer service experience. Understands general accounting and finance concepts.

Educational Background:

High School Dipolma from Judson High School, Converse TX 1/2001 to 5/2009 (Sterile Processing)

High School Dipolma from Med Vance, Converse TX 1/2001 to 11/2012

Job History / Details:

Summary

Organized and detail-oriented telller with six years of cash handling and customer service experience. Understands general accounting and finance concepts.

Highlights

Exceptional customer service

Reliable

Friendly

Energetic

Excellent communication skills

Team player

Organized

Strong work ethic

Accomplishments

Recognized for outstanding customer service.

Experience

March 2010 to Current

Citi Bank SugarLand, TX

Teller 2

Established new customer accounts including checking, savings

Processed cash withdrawals.

Trained employees on cash drawer operation.

Adhered to Citi Bank security and audit procedures.

Examined checks for identification and endorsement.

Maintained confidentiality of bank records and client information.

Received regional branch recognition award for outstanding customer service.

Directed specific questions to appropriate branch personnel.

11/14/2012 12:00:00 AM

April 2008 to March 2010

Polo Ralph Lauren Katy, TX

Lead Cashier

Opened and closed tills

Worked with customer complaints about purchases and took care of the problems in a professional manor

Handled returns and exchanges

Handled larges sums of money for nightly deposits

Merchandised product set product according to seasonal directive or floor set

Trained new hires and former employees in returns and exchanges

September 2006 to April 2008

Cavenders Boot City Houston, TX

Cashier /Sales/ Stock

receiving and pricing new merchandise

Stock Sales floor

web orders

open and closed tills

counted our sales slips and added them in order to pay our sales associates commission

filed paper work of our new hires

Returns and Exchanges

Trained New Hires

Education

May 2006 Judson High School Converse, TX

High School Diploma

2009 Med Vance Houston, Tx

Sterile Processing

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