Manager Customer Service

Dennis Daugherty

Email: *********@********.***

Address: *** **** *****

City: Escondido

State: CA

Zip: 92025

Country: USA

Phone: 760-***-****

Skill Level: Experienced

Salary Range: $40,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Dennis W. Daugherty

728 Park Place Escondido, CA 92025 760-***-**** *********@********.***

Senior Level Procurement / Purchasing Professional Over 10 Years` Experience

November 09, 2012

If you are seeking a motivated and detail-oriented Purchasing Professional with a proven ability to streamline operations, motivate teams, and achieve significant cost savings in a multimillion-dollar environment, then my enclosed resume should be of interest to you. Some of the common themes that have run throughout my professional career have been outstanding team-building and leadership strengths as well as my ability to see the "big picture"-integrating the purchasing function into corporate goals.

Allow me to highlight my strengths:

Possess outstanding negotiation skills, and am adept at reducing costs in all areas of business.

Knowledge and expertise in the logistics of deliveries, distribution, and inventory management.

Immense ability to develop and implement process improvements, and successfully increase customer satisfaction and service quality.

Over 10 years of solid visionary leadership experience, with a proven ability in purchasing, inventory control, and managing relationships with vendors, peers, C-level executives, and sales representatives.

I believe that my expertise would be an excellent match for AT-Tech, and I would greatly appreciate the opportunity to meet with you to further discuss my qualifications and proven track record. I have enclosed my resume, which further details my professional achievements. I look forward to speaking with you to discuss my interest in working for your company and the fresh approach I would bring to the position. I appreciate your consideration and thank you for your time.

Dennis W. Daugherty

728 Park Place Escondido, CA 92025 760-***-**** *********@********.***

Senior Level Procurement / Purchasing Professional Over 10 Years` Experience

Results-oriented, highly productive procurement management professional with a demonstrated ability to significantly reduce procurement costs by standardizing processes, negotiating favorable terms, and streamlining supplier channels. Demonstrated expertise in accounting, warehouse functions, negotiating, bidding, awarding, project documentation, scheduling, budgeting, and contract services. Technical skills include Microsoft Office Suite, Peachtree, QuickBooks, and Inuit, with an immense ability to learn new software applications quickly. Exemplary relationship building and problem solving skills that foster vender trust and dependability.

Relevant skills include:

RFP / RFQ Contract Development / Formulation Contract Management

Expediting / Contract Close Out Audit Compliance Warehouse Labeling / Packaging

Lean Manufacturing Concepts Project Management Disadvantaged Small Business Development

EMPLOYMENT HISTORY:

Restore It Yourself Inc., Oceanside, CA Accounting A/R, Purchasing, Inventory 03/2012-Present

Streamlined all team billing functions to facilitate accountability, reliability, and accuracy of information.

Spearheaded all facets of the inventory process, maintaining 100% accountability by location and quantity.

Provided exceptional customer service, ensuring satisfaction, retention, and growth of current customer base.

Recognized for successfully increasing collection rates by over 10 percent within the first month of employment.

Managed inside sales functions: outbound calls to prospects, follow-up calls, consultations over the phone, and building business relationships with new businesses and business owners.

NISSHO of California, Vista, CA Senior Purchasing Agent 2005-2008

Lead all daily operations, purchasing, researching suppliers to obtain prices and specifications, creating requests for quote of acquisition and materials, requesting bids, analyzing submitted bids, and issuing awards.

Utilized inventory control methods, performed end-of-month closings, established departmental budget, and significantly increased purchasing standards and company-wide efficiency.

Human Resources Manager leading all administrative processes, including typing correspondence, procurement documents, generating reports, maintaining and filing computer based and paper files.

Oversaw all purchasing activity including materials and equipment for an -award winning- comprehensive landscaping company providing services throughout southern California.

Coordinated directly with vendors and clients to ensure prompt and accurate delivery of goods, to ensure customer satisfaction and timely completion of services.

Accutek Packaging Equipment, Vista, CA Purchasing Manager 2002-2005

Hand-picked to orchestrate startup process for all aspects of warehouse operations, leading to business success.

Facilitated entire shipping and receiving process, utilized Quick Books to track invoices, and EOM inventory.

Executed inventory control methods, purchasing, negotiations, awards, and purchase orders for packaging materials.

American Packaging Equipment, Vista, CA Interim General Manager 2001-2002

Commercial Petroleum Equipment, Orange, CA Account Manager 1999-2001

ACADEMIC ACHIEVEMENTS:

Ashford University, Clinton, IA Bachelor of Arts Degree, Business Administration (2011)

The Accounting Academy, San Marcos, CA Accounting & Bookkeeping Certificate - (2008)

-Graduate top of the class with honors-

Nordstrom Business Institute, San Diego, CA Project Management & Office Automation Certificate - 380hrs. (1992)

-Graduated top of the class with honors-

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