Engineer Quality Assurance

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NAME:,

ADDRESS:

ADDRESS2:

CITY:

STATE:

ZIP:

CANDIDATE ID: 2928119

US CITIZENSHIP:

EDUCATION:

EXPERIENCE: 0

WILL RELOCATE: No -

JOB WANTED:

RATE NEEDED:

TELEPHONE:

EMAIL: ********@*****.***

HOMEPAGE:

HOTTEST SKILLS: netware, novell, lien, engineer, product, lotus notes, microsoft,

middleware, odbc, oracle, sql, market, marketing, federal, suit

REVISION: 08-SEP-02

RESUME:

NAME: Evelyn Manguba

ADDRESS: 9430 Leader Street

CITY: Houston

STATE/PROVINCE: TX

ZIP/POSTAL CODE: 77036

COUNTRY: USA

EMAIL: ********@*****.***

PHONE:

CANDIDATE ID: 217986

CITIZENSHIP: US

Citizen

EDUCATION: High School

EXPERIENCE

: 5

WILL RELOCATE: Open

RELOCATION INFO:

JOB WANTED: Any

RATE NEEDED

: Open

HOMEPAGE:

COMMENTS:

HOTSKILLS: Wise, SMS

ESUME

Evelyn Tran Manguba

Objective

A position as a technical lead, a network/security engineer, or a software

scripter in a complex, demanding computing

environment.

Software Experience

Windows 3.1/3.11 & MS-DOS 5.0/6.22

Windows 95 OSR1/OSR2, Windows 98

Windows 2000 Professional

Windows NT Workstation 4.0 Service Pack 5

Novell NetWare/Novell IntraNetware Client

TCP/IP, NeBEUI

Microsoft Office 4.3 Pro, 95, 97, 2000, XP

Lotus SmartSuite 3.0, 4.0, 97/ Lotus Notes 4.62a

CCMobile 6.01/6.03, MS Outlook, MS Exchange

Ghost Disk Duplicator

McAfee Anti-Virus/Symantec Norton Anti-Virus

WinInstall, WinBatch

SMS Installer 2.0/2.1, SMS Administrator

WISE 6.0, WISE for Windows Installer, WISE Install Master-WISE 8.0, WISE

Studio

Citrix Server, PC Anywhere 9.2

WTS - Windows Terminal Server

Oracle, SQL, Sybase (Middleware)

Visual Basis Script, MS ODBC

Primal Script 2.1

Industry Experience

September 2001

-January 2002Lyondell (ComSYS)

Houston, Texas

Application Packager

Packaged assigned applications using WISE for Windows Installer 3.52.

Implemented MSI conflicts with WISE Studio.

Applications totaling over 1000.

Created and developed packaging documentations.

Redesigned background support for Custom Applications within a Windows 2000

environment.

July 2001

-September 2001CSC (Professional

Business Services

) Houston, Texas

Packaging Lead

Managed small packaging team of 5 elite packagers.

Packaged with WISE for Windows Installer for the Alliance company.

Applications totaling over 1000.

Created and developed packaging documentations.

Redesigned background support for Custom Applications within a Windows 2000

environment.

April 2001

-July 2001Chevron-Phillips (TekSystems)

Houston, Texas

Senior Scripter

Scripted applications using Wise for Windows Installer 3.1 and Install Manager

8.03.

Troubleshoot upper-level technical scripting issues.

Involved in the development of the processes and procedures of

Cheveron-Phillips standard scripting for entry-level scripters.

December 2000

-April 2001ENRON (ComSYS)

Houston, Texas

Application Integrator

Performed compilation and packaging of business software/applications through

SMS Installer in conjunction with Visual Basic Script on the Global Enron

Migration (GEM) Project.

Generated Visual Basic codes according to specific client requests and

customizations.

Responsible for validating previous scripts for compatibility issues on a

Windows 2000 environment. Troubleshoot problems through application packaging.

October 2000

-December 2000Conoco (Quick Strike

Resources

) Houston, Texas

Lead Software Scripter

Performed compilation and packaging of business software/applications through

WISE for Windows Installer in conjunction with MSI scripts on Conocos Windows

2000 deployment project.

Responsible for validating previous scripts for compatibility issues on a

Windows 2000 environment.

Troubleshoot 3rd level issues regarding written scripts from piers.

Ensure proper company and scripting standards are applied.

April 2000

-October 2000BP Amoco (RHI,

Consulting

) Houston, Texas

Software Scripter

Performed compilation and packaging of business software/applications through

WISE for Windows Installer in conjunction with MSI scripts on BP Amocos

Windows 2000 deployment project.

Responsible for validating previous scripts for compatibility issues on a

Windows 2000 environment.

Troubleshoot problems with application packaging, including vendor contact for

patches and product updates, if needed. Maintained individual work plans with

critical deadlines.

Ensure provided standards and procedures are closely followed for consistent,

high quality product.

August 1999

-Nov 1999Engage Energy

Houston, Texas

Integration/Application Engineer

Performed compilation of software/application through SMS

Installer/WinInstall/WinBatch; maintained SMS Server for application updates

and pushes.

Responsible for 3rd level maintenance, configuration, setup, and troubleshooting

Engage Energys implementation of MS Windows NT 4.0~

Service Pack.

Participated the duration in the deployment of over 200+ systems; tested and

configured compatibility of software from the migration of

Windows 95 to Windows NT; performed maintenance of MS Exchange Consol.

May 1999

- August 1999Modis, Incorportated

Houston, Texas

Computer Consultant

Traveled across the United States mainland to different MPS sites for

reconfiguration and deployment of Windows NT Workstations and Servers.

Standardized the Modis network infrastructure in accordance with headquarters in

Jacksonville, Florida

Responsible for maintenance, configuration, setup, and troubleshooting the MPS

(Modis Professional Services) network.

May 1998

- May 1999Fluor Daniel/MicroAge Systems

Integration

Houston, Texas

Technical Analyst

Responsible for maintenance, configuration, setup, and troubleshooting of Fluor

Daniel equipment. Including MS Windows NT 4.0 (Service Pack 3 & 4),

MS Windows 95, MS Windows 3.x, and MS DOS 6.22 for over 4,000 Fluor Daniel

employees in the Novell Intranetware Client 32 environment.

Troubleshoot, installed, upgraded, deployed, tested, and configured in-house/3rd

Party software/hardware.

Ensured customer satisfaction and security through careful configuration of

users system and end-user interaction.

Accountable for timely and adequate responses to Fluor Daniel help desk ticket

requirements.

Provided level-1 & 2 support for Fluor Daniel desktop users.

Familiar with installation and configuration of local/network printers and

Remote Access Service (RAS). Assisted in the conversion of local printers to

connect to a network queue.

Configured and applied network settings and I/O addresses for TCP/IP;

troubleshoot internet/intranet user access.

April 1997

- May 1998Matrixx Marketing,

Inc

. Houston, Texas

Computer Service Representative-Technical Help Desk

Troubleshoot and provided technical assistance in software/hardware issues

related to Gateway 2000 desktops, Gateway 2000 E3000 series Work

Stations, AST desktops, Toshiba desktops.

Answer various software/hardware tutorial questions.

Ensure Customer Quality Assurance.

September 1996

- October 1997F.B.I. (Federal Bureau of

Investigations

) Houston, Texas

Information Management Assistant

Analyzed top priority drug cases assigned to the Houston F.B.I. office.

Performed classified administrative duties.

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