Engineer Project

Title:Ms Karen

*******@*****.***

Document

Source below

NAME: vu, javu

ADDRESS: xxxxxxxx

ADDRESS2:

CITY: xxxxxxxx

STATE: CA

ZIP: 91506

CANDIDATE ID: 2264699

US CITIZENSHIP: US

Citizen

EDUCATION: Bachelor Degree

EXPERIENCE: 3

WILL RELOCATE: Yes -

JOB WANTED: Any

RATE NEEDED

: Open

TELEPHONE: 818-***-****

EMAIL: *******@*****.***

HOMEPAGE:

HOTTEST SKILLS: mcse =3+ yrs, A plus =3+ yrs, ccna =3+ yrs, cna =3+ yrs

REVISION: 07-NOV-01

YOE: 3

RESUME:

VU, JAMES CCNA, MCSE, CNA, A+ Certified Technician

825 N. MARIPOSA ST

BURBANK, CA. 91506

Phone: 818-***-****

E-mail: *******@*****.***

OBJECTIVE

Highly seeking for a responsible position in computer networking, LAN Administration,

Network Assistant, Technical Support, which will utilize my skills and experiences; with

an opportunity for advancement while contributing to the efficiency of the organization.

SUMMARY OF QUALIFCATIONS

Cisco Certified Network Associate -CCNA

Microsoft Certified Systems Engineer MCSE

Certified Novell Netware Administrator - CNA

Comptias A+ Certified Technician

FUNCTIONAL SUMMARY

Three years experienced with computer network. Worked with multiple protocols and network

appplications. Provide Tech Support for end users, installing and configuring many

diffterent software and hardware components. Possess a solid understanding of IP, IP

Subneting, IP numbering schemes, Router table designs, and Protocol stacks. TCP/IP,

IPX/SPX, DHCP, DNS, WINS, RIP, IGRP, ISDN, PPTP, L2TP, Frame Relay.Ethernet Network with

Cisco Router-Switch and Lucent switch. Windows NT Servers 4.0, MS Exchange Servers 5.5,

Proxy 2.0, Windows 2000 Advance Server, Red Hat Linux, Windows 95/98/Me, Netware 3/4/5,

IIS 4.0, SQL 7.0, MS Office, Outlook, Legato Backup System.

EMPLOYMENT/CONSULTANT EXPERIENCE

Toshiba,

Irvine, California (April 2001 to Present: Test Engineer

)

Support Developer and Engineer

managing Toshiba high ends printer. Works involve testing

printer drivers for ten different languages that were hand down by Developer. Check for

errors in the driver options such as fonts and paper size output. Setup a Network of

Win95/98/Me/2000 to down load printer driver from the controller. Work with Ghost, System

Commander, TCP/IP, Nwlink, Terminal Server, RAS, DHCP, DNS, Office 97/2000, Lotus Notes.

Manage print server over the web.

Baxter HealthCare Corporation, Los Angeles, California (February 2001 to April 2001

:Technical Analyst)

Supporting a 1000plus users in a Novell-Token Ring Network; working with supervisor,

vendors, and users in the DNA project of converting from a Token Ring Network to Ethernet

Network. Install, upgrade and deployed a 1000plus laptops and desktop by standards

procedure. Windows 95/98/NT/2000, Lotus Notes 5.0, Palm Pilot, HotSyn, EZSyn, Office

97/2000, AS400 client, WP8, Pcdoc, IE5.5, Netscape, People Soft, Project 2000, Madge Token

Ring Switches, Cisco Switches 3500XL, 3Com Ethernet NIC, Intel NIC, PC-card, Compaq, IBM,

Dells, Gateway, Image Master, HP Printers. Update IP tables and assigned IP addresses.

Working as teams to minimize trouble shoot tickets and the down time to fix a system.

Daily phone support and document tickets. Provides recommendations for better

optimizations of software and hardware.

Scpie, Los Angeles, California (June 2000 to September 2000: 3rd Level Support/Phone

Support)

Six months project deploying a 1000plus desktops and laptops. Working in a team of six

members, assisting Network Manager built and administer Ethernet-Token ring ring networks

using Xylan layer three switches and Cisco routers. WAN connection to remote site using

Frame-Relay. Perform a standard installation of Windows 98/2000Pro with MS-Office, Client

Access, Adobe, Outlook, IBM AS400 client etcwith Ghost 5.0. Install and configure

Microsoft Windows NT platform, Exchange Server 5.5, SQL 7.0, Windows 2000 Server/Pro.

Install network printers for Windows NT. Diagnose and resolve LAN and WAN connectivity

issues. Periodic evaluations of network to provide recommendations for optimization.

Tech/Phone Support and document any problems.

MicroCom, Chatsworth, California (January 2000 to June 2000: 3rd Level Support/Phone

Support)

Six months project deploying 500plus laptops and desktops. Assisting four members of the

IT deparment

maintaining and configurations of Windows NT Servers 4.x, Exchange Servers 5.5, SQL

Servers 7.0, IIS 4.0 Server, DNS, DHCP, WINS, VPN, Dial up remote access, Cisco Routers

and Switches. Daily tape backup and maintaining of Windows NT server using Legato. Provide

Tech support trouble shoot hardware/software. Upgrade and test hardware/software for

Windows 2000 compliance; imaging using Ghost 5.0; Configure Netscape and Internet Explorer

for Dial up Network, Outlook, IBM AS400, Cluster Servers, Install and Configure Linux

Server, Settup small network for testing purpose. Provide Phone support for Win95/98/NT.

High-tech Kingdom, Los Angeles, California(July 1999 to November 1999: 2nd Level Support)

Four months project deploying 500plus laptops and desktop. Assisting three IT members

install and configure of Windows NT Servers 4.x, Exchange Servers 5.5, SQL Servers 7.0,

IIS 4.0 Server, DNS, DHCP, WINS, Remote Access, Cisco Routers and Switches; daily tape

backup and maintaining of Windows NT server using Legato; Provide tech/phone support:

trouble shoot hardware/software in Windows 95/98/NT platforms; upgrade and test

hardware/software for Windows 2000 compliance; imaging using Ghost 5.0, configure Netscape

and Internet Explorer for Dial up Network, Outlook.

GTE-Directories, Los Alamitos, California (March 1999June 1999: Field Support)

Three months project deploying and upgrading 1500plus desktops and lap-tops. On call site

support for eight of GTE-Directories regions, trouble shoot PC such as HP, IBM, and MAC

running Windows 3.x/95/NT destop. Trouble shoot and setup printers such as HP, Epson.

Resolve Ethernet connectivity issues. Work with Cisco, Lucent, Nortel Switches. Tech/Phone

Support for Outlook, IBM AS400, Lotus Notes, Office 97, dial-up network WINS, DNS, DHCP,

TCP/IP. Create Exchange E-mail account account for new user. Trouble shoot and setup

Netware Clients running on Windows 3.x/95/98, Trouble Shoot Windows NT 3.5/4.0 Servers,

SNA server, Exchange Server. Two months of LAN Admin for GTE-supply department supporting

300 users.

Computer Education Institute, Los Angeles, CA 90010 (June 1998February 1999: Tech

Support)

Assisting 500plus student in the area of computer networking. Such as identifying the

hardware components, how to configure TCP/IP, where to find objects on the windows

environment. Trouble shoot and Upgrade PC components such as: memory, CPU, NIC card,

mother board, power supply, Ethernet cables, hubs, RJ-45 connectors, CAT-5cables, Install

and configure Windows NT/95/98 in a client/server base environment for two subnets,

Implement and Configure: Router, WINS, DNS, DHCP, TCP/IP, IIS, IPX/SPX, DLC, Configure

Novell IntraNetware / Winodws NT Server Network.

EDUCATION

Computer Education Institute,

Los Angeles, CA - 1998-1999

Computer Networking Program

Disk Operating System; MS Windows 95/98 Interface; Computer Systems Repair; Novell

Netware Administrator 3.1x/4.x; Microsoft Network Essentials #70-058; Microsoft NT

Workstation 4.0 #70-073; Microsoft NT Server 4.0 #70-067; Microsoft NT Server 4.0 in the

Enterprise #70-068; Internetworking with TCP/IP on Microsoft NT Server 4.0 #70-059;

Microsoft Internet Information Server 4.0 #70-087; Microsoft Proxy Server 2.0 #70-088

;

Microsoft Exchange Server 5.5 #70-081; Microsoft Windows 2000 Professional; Microsoft

Windows 2000 Servers; Microsoft Windows 2000 Advance Servers

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