Customer Service Manager

Seeking full-time office/secretary (Syracuse/surrounding areas)

Date: 2012-11-01, 9:21AM EDT

see below

Julie Hitchcock

124a Northridge drive

Central Square, NY 13036

*************@***.***

Tel: 315-***-****

Personal Statement

I am a very friendly, and hardworking person who has great ambition and

commitment to be successful in any given Environment. Although I have

extensive experience in customer service, I love to learn and Be

challenged to new situations. I get along very well with others, and

enjoy meeting new people. I'm interested in a position whereI can excel, while giving the best to an employer.

Work Experience

Assistant retail manager

(May-2011 - Present)

dress barn, great northern mall

Main focus of my job was coaching others and giving feedback on their

customers experience. Also I would be out on the sales floor, and

attending to customers. My duties included register, deposit drop offs,

shipment, scheduling, paperwork, in store meetings, customer

outreaching, fashion shows, answering the phone, conference calls, and

meetings. The number one focus of my job was customer experience, which

means great customer service.

Part time manager ( key holder )

(Jul-2008 - May-2011)

claires, carousel and great northern mall

Many task and responsibilities I had were customer service, register,

scheduling, deposit drop offs, remodeling the store, file ling,

answering the phone, ear piercing, heavy lifting ( shipment), and

conference calls

Education

High school diploma

P.V. Moore high school, Central square

(Aug-2004 - Apr-2008)

Waa a great academic student, participated in a lot of school

activities and sports. Was able to take classes at boces for my junior/

senior year due to accomplishing all my creadits early.

Cosmetology

OCM Boces, oswego county

Learned how to receive and make phone calls professionally, and make appointment. Also learned about sanitization for utensils and hands. The skills needed to cut, color, perm hair, and wash. Also learned how to do manicures, pedicures, facials, and makeup.

(Aug-2006 - Apr-2008)

Julie Hitchcock

*************@***.***

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http://syracuse.craigslist.org/hea/317-***-****.html

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