**@*******.***
Summary
Over 15 years experience in documenting large business software products, technical toolkits, APIs and web applications.
Diverse technical writing deliverables include user & administrator manuals, SDK & programming reference manuals, installation guides, release notes, functional specifications, datasheets, contextual online help and web-based help applications.
In-depth understanding and experience in programming (C/C++, Java, HTML, XML, JavaScript) and database management (Oracle, SQL Server) including database reverse engineering.
Experience in internet content development.
Solid background in creating printed documentation, contextual online and web-based help for external audience as well as internal customers.
Experience in combining prerelease software testing with technical writing.
Proactive in contributing suggestions for improving software, documentation products, and services and processes.
Technical Knowledge
Computer system architecture, microprocessors, operating systems (MS Windows, Linux), programming languages and technologies (Java, JSP, Servlets, AJAX, Web Services, Tomcat, Eclipse, HTML, XML, XML schema, WSDL, JavaScript, C, C++, C#, ASP.NET), DBMS (SQL Server, Transact SQL, Oracle, JDeveloper, SQL*Plus), networking (SOAP, TCP/IP, HTTP).
Help Authoring, Printed Documentation, and Web Design Tools
RoboHelp, MS Office, Adobe FrameMaker, Acrobat Pro, PhotoShop, WebWorks, Dreamweaver, Fireworks, Visio, and SnagIt.
Writing Skill
Independently produce technically detailed conceptual, procedural, administrative, and troubleshooting documentation. Solid experience in writing documentation and creating content of programming samples in C, C++, HTML, and XML for training in computer technology and software usage. Website design, deployment and maintenance experience.
Supplementary Skills
Plan, organize, write, and maintain quality software documentation deliverables including hardcopy and electronic manuals, context-sensitive online and web-based help. Communicate abstract or advanced concepts very clearly to any audience level required by a product. Combine development testing (QA) with technical writing.
Work with developers, product managers, and QA engineers for producing commercial releases of documentation in a fast-paced, deadline-driven environment. Talent showing ideas graphically. Detail-oriented, self-driven, dependable, resourceful, friendly.
Service Provided
The service encompasses in essence three issues:
(a) developing technical publications, online & web-based help, web content
(b) delivering information in multiple formats (DOC, PDF, HTML, etc.) from a single set of source files
(c) maintaining documentation deliverables with technical support as appropriate.
Experience
As a software technical writer
& online/web help designer, I worked for a number of corporate employers
among which are McAfee, Sunnyvale, CA ;
Glu Mobile, San Mateo, CA ;
A4Vision, Sunnyvale, CA ;
Bioscrypt,Toronto, Canada ;
Fourth Dimension Software, Redwood City, CA ;
SendOrderCom, Mountain View, CA ;
IMSI, Novato, CA ;
Ernst&Young .
Education
Ph.D.
in Digital Image Processing and Pattern Recognition
MS in Radio Engineering and Electronics
For the complete text of my resume, please contact me at **@*******.***
Resume