Administrative Assistant Quality Assurance

Robbin Rodriguez

Email: *********@********.***

Address: P.O. Box 143667

City: Coral Gables

State: FL

Zip: 33114

Country: USA

Phone: 561-***-****

Skill Level: Experienced

Salary Range: $49,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Robbin Jose Rodriguez, Jr.

6660 N. Ocean Blvd.

Boynton Beach, Beach, FL 33435

P.O. Box 143667

Coral Gables, FL 33114

561-***-**** (Cell)

*********@********.***

Skills Profile

Executive Assistant

Provide high level professional and advanced administrative support to C-Level Executives with excellent organizational and communication skills. Experienced and skillful with complex work assignments where considerable judgment, confidentiality, tact, creativity and initiative are required to achieve project goals. Exercising independent judgment, taking action based on knowledge of organizational policies. Excellent professional image in all activities with a positive attitude, maturity, discretion and diplomacy.

Experience

Feb. 2004 - Present

Executive Assistant to Chief Executive Officer

FoundCare, Inc. West Palm Beach, FL

* Maintenance and coordination of appointment schedule and primary administrative support for Chief Executive Officer.

* Follow through on important emails and voicemails; facilitate communication among C-Level executives, corporate lawyers, Board of Directors and other management staff.

* Prepare correspondence; agendas and evaluations. Handwritten and or recorded dictation; transcribe same.

* Key Liaison to Board of Directors; prepare board agendas/packets, take minutes and transcribe same. Coordinate voting procedure for Board elections outlined by the bylaws. Maintain board files, by-laws, resolutions and the board`s confidential information. Participate in board ad hoc committee meetings, management planning and other related board activities. (Strategic Plan, Board Elections, annual meetings, special events and new business venture projects.)

* Organize meetings with federal, state and local government, hospitals, universities, grant-funding organizations.

* Organize travel arrangement, (domestic and international) including accommodations, airline, rental car, registration, check requests, reimbursement and reconciliation of travel expenses.

* Coordinate diverse activities, special projects, events and functions. (i.e. telephone, video/web conferencing, luncheon/dinner meetings, all-staff meetings, award ceremonies, speaking engagements, special invitations, workshops and trainings).

* Create flyers, presentations for overhead/slides; assist in the grant writing process. Keep track of grant deadlines and files.

* Maintenance of organizational charts.

* Supervise and train office support staff. (Assistants, volunteers and temporary employees in routine clerical administrative activities)

* Maintain confidential files and database, contracts, agreements, important news articles and highly confidential information.

* Order, track and coordinate requests for office equipment maintenance, supplies and follow up on services requiring payment.

* Answer, refer, and screen all telephone calls and visitors.

* Excellent computer skills, (internet, e-mail, website, download live meetings and trainings via webinar, scanner use)

* Serve as interpreter (Fluent in Spanish).

* Respond and refer media (newspapers, radio, TV) to appropriate division for appropriate response. Expedite time sensitive press releases.

* Facilitated the coordination of special events (Award ceremonies, special occasions, travel, meetings, photo shoots, news reporters and articles, etc.)

* FL Notary Public (Bonded)

Please note below: From 1991- 2003, I was employed on a continual basis by the City of New York in different capacities with the most recent position listed. (Good performance and advancement)

Mar. 2001 - Dec. 2003

Executive Assistant to Executive Deputy Commissioner

New York City, Human Resources Administration (HRA), New York, NY

* Executive Assistant in charge of maintaining and coordinating the electronic schedule and pending matters for the Executive Deputy Commissioner of Human Resources Administration.

* Key liaison for travel arrangements: Airlines, rental car, form processing, letters, registration check requests, travel expenses and reconciliation.

* Worked closely with state/local government, hospitals and universities with coordination of calendars, functions and city hall activities.

* Prepared meeting agendas, assemble materials, correspondence, faxes and e-mails.

* Supervised/trained office support staff, office assistants and temporary employees in routine clerical administrative activities.

* Worked closely with Chief of Staff in preparation of reports, presentations (overhead/slides) and correspondence.

* Maintained and follow-up on e-mails, confidential files, data and agency agreements.

* Ordered, tracked and coordinated requests for office equipment maintenance, supplies and services required.

* Answered, referred and screened telephone calls and visitors.

* Coordinated special activities, including seminars, demonstrations, arrangements for special projects and functions.

* Excellent computer skills, interpersonal communications, organizational skills. Serve as interpreter (Fluent in Spanish).

Feb. 1997 - Mar. 2001

Sr. Executive Assistant

Hon. Rudolph W. Giuliani`s Administration, Former Mayor of New York City

New York City, Office of the Mayor, City Hall

* Provided all administrative assistant duties that included maintenance of appointment book and pending matters for the Special Advisor to the Mayor for Health Policy and Chairperson of the Board for NYC Health and Hospitals Corp. (NYCHHC) - (Dual employment)

* Coordination of meetings with Senior City Hall Executives including: Deputy Mayors, Commissioners, Board of Directors, HHC President`s office, Cabinet Members, Hospital Executive Directors, Network Executive staff, and other state and local governmental agencies and Universities that reported directly or indirectly to City Hall.

* Supervised/trained office support staff, office assistants and temporary employees in routine clerical administrative activities.

* Worked closely with the Chief of Staff in preparation of reports, agendas presentations (overhead/slides) and correspondence.

* Maintained confidential files and e-mails sent to the Special Advisor to the Mayor/Chairperson of the Board. Access internet information as needed.

* Ordered, track and coordinate purchase orders, full maintenance of O.T.P.S. expenditures.

* Ordered and prepared purchase requisitions for office equipment, supplies and services required.

* Answered and screened telephone calls and visitors.

* Coordinated special activities, including seminars, demonstrations, and arrangements for special projects and functions.

* Timekeeping/payroll/purchasing liaison, processing and distribution.

* Excellent Computer skills, Interpersonal, organizational and communication skills. Serve as interpreter.

Sept. 1994 - Feb. 1997

Principal Administrative Assistant to the Chief Financial and Chief Information Officers

New York City, Health and Hospitals Corp. New York, NY

* Maintained appointment books and pending matters for the Chief Financial Officer and Chief Information Officer.

* Supervised/trained office support staff, office aides, assistants and temporary employees in routine clerical administrative activities.

* In charge of preparing reports, evaluations, overhead presentations, correspondence and finance newsletter.

* Answered and screened telephone calls and visitors.

* Coordinated activities, demonstrations, travel, hotel, parking arrangements and other special projects.

* Collected information, maintain confidential files, data and other related documents.

* Modified policy and procedure manuals including Information Management manuals.

* Timekeeping/payroll/purchasing Liaison that include upkeep Chronological, JCAHO records.

* In charge of preparing Quality Assurance (Q.A.) reports for the MIS/HIS department.

* Prepared materials schedule and coordinate meetings with local government, agencies and universities.

Mar. 1991 - Sept. 1994

Principal Administrative Assistant to the Associate Executive Director

New York City, Health and Hospitals Corp. New York, NY

* Maintained appointment books for Associate Executive Director and NYU Administrator. (dual)

* In charge of preparing Quality Assurance reports for the department.

* Coordinated meetings with all departments in the facility and other agencies including and Central Office, HHC facilities and universities.

* Answered and screened telephone calls and visitors.

* Attended on-going committee meetings to take minutes and transcribe and maintenance of same.

* Updated Policy and Procedure manuals as needed.

* Maintenance of confidential personnel files and other documents needed for JCAHO and Article 28 surveys.

* Translated and transcribed letters in Spanish for various clinics/departments.

* Trained and supervised clerical personnel in acquiring knowledge of hospital/office operations.

Jun. 1988 - Mar. 1991

Supervisor/Special Assistant to Owner

Century 21 Real Estate, East Stroudsburg, PA

* Special Assistant to the Broker/Owner in preparing all paperwork (contracts, forms, letters, tickler files, etc.)

* Recorded all costs and expenses with Real Estate Sales Associates and expedited all invoices.

* Worked with local Abstract Co. and local Court House in search for property liens and researched home background.

* Installed and maintained computer Software programs.

* Photographed homes/lots and prepared information for advertisements in real estate Multiple Listing Service books (M.L.S.) and local newspapers and brochures.

* Organized prospect mailing lists; expedited same.

* Assisted in the transition and observed guidelines of franchise to Century 21.

* In charge of general bookkeeping records.

* Supervised other clerical staff.

* PA Notary Public (Bonded)

Jun. 1987 - June 1988

Customer Service Representative

E. Stroudsburg Savings Association, E. Stroudsburg, PA

* Banking duties included opening of new accounts, printout of checking transactions.

* Assisted in account information, check verification, distribution and mortgage information.

* Full range of Teller duties (Bonded). In the temporary absence of Head Teller/Supervisor, assumed responsibilities of that position.

Education:

Borough of Manhattan Community College - Various College Courses Completed

East Stroudsburg University, East Stroudsburg, Various College Courses Completed - Business Administration 1990

Website Training - Forte Interactive- West Palm Beach, FL

Medicaid Training and updates

Scott- White Real Estate Institute - Pennsylvania -Successfully Completed

East Stroudsburg Savings Association - Pennsylvania - Branch Manager Certificate

Notary Public - Florida - Current, Bonded

Computer Software

MS Office Desktop Programs PDF. files (Adobe Reader, PDF)

MS Outlook (Electronic Calendar/email Software) Unity 22, Hospital Information System

Microsoft Word LexisNexis (internet collection of public records)

Microsoft Excel CD-ROM drives

Microsoft Power Point Sign/graphic software

Internet and email Laptops and LCD Projector/Equipment & Scanners

Languages: Spanish (Fluent)

References: Furnished Upon Request

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