Customer Service High School

experienced cashier hostess (santa barbara)

Date: 2012-10-30, 8:07PM PDT

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Monique Verdugo

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JOB OBJECTIVE

Customer-Service oriented position where excellent communications and leadership skills can be utilized

SKILLS & ABILITIES

~ Cash Handling Skills~ Computer Literate (Microsoft Office Suite) ~ 35 WPM ~

~ Strong Time & Stress Management Skills ~ Excellent Customer Service ~ 10 Key by Touch ~

EMPLOYMENT HISTORY

SEARS Santa Barbara, CA

Sales Associate 06/2009 to 10/2009

~ Became knowledgeable of vacuum products while working in household department

~ Reconciled transactions; received cash and issued change with a receipt

~ Maintained inventory of products, re-stocked and placed orders as needed

~ Answered customer questions about products and services and made recommendations

~ Cleaned and organized work area and fixed displays to be visually appealing to customers

PINK BERRY, INC. Santa Barbara, CA

Team Associate 01/2009 to 06/2009

~ Instrumental in building a strong rapport with clientele to encourage their return

~ Reassembled yogurt machine daily and cleaned & flushed machine twice per day

~ Prepared toppings such as fresh fruit, nuts and candy for yogurt and smoothies

~ Greeted customers, took orders and accurately served food items in a timely manner

~ Took inventory of products used daily and submitted orders for what was low in stock

~ Received cash and credit card payments from customers and gave change when appropriate

FESS PARKER RESORT Santa Barbara, CA

Cashier & Host 01/2008 to 05/2008

~ Received verbal recognition from Mr. Fess Parker for the ability to remain poised while working under pressure

~ Totaled up items to be purchased by customer, took payments and gave accurate change

~ Assisted servers and other restaurant staff as needed and remained available for various shifts

~ Made regular and decaffeinated coffee and set up pastry trays neatly in order to promote sales

~ Greeted customers and answered questions about food items sold as well as questions about hotel

Happy harrys produce market

Cashier/stocker Goleta,ca

11/2011 to 07/2012

~ Totaled up items to be purchased by customer, took payments and gave accurate change

~ Assisted customers while shopping and answered all questions about produce other store products and wine.

~ in charge of lotto machine and helped customers with lotto questions and tickets.

~ took inventory for entire store daily as well as made purchases online to be shipped.

~had knowledge to train new employees and have them ready for work when needed.

EDUCATION

LA CUESTA HIGH SCHOOL Santa Barbara, CA

High School Diploma 2008

SANTA BARBARA HIGH SCHOOL-WORK TRAINING PROGRAM Santa Barbara, CA

Accounting 2007

AWARD

SANTA BARBARA BOARD OF EDUCATION Santa Barbara, CA

Spirit Award 2007

Certificates

Ca food handlers certificate 2012-2015

REFERENCES AVAILABLE UPON REQUEST

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