Sales Manager

Lam T. Nguyen

**** ******** *** #* ********, CA *4704

510-***-**** ********@***.********.*** http://www.itsjustlam.com

E DU CA TION

University of California, Berkeley, B.A. in Cognitive Psychology, 2004

W O RK EXPER IENC E

Assistant Branch Manager - H MR USA, Inc., San Francisco, San Mateo, Sacramento April 2006 Present

Manage overall branch performance and daily function directly alongside General Branch Manager and CEO.

Full coordination of community Earth Day & Green City weekend events, including: planning, budgeting,

advertising, logistics, purchasing of supplies and equipment upkeep.

Design, execute, and manage from conception to execution, material designed to promote company identity and

services through branding campaigns, community events, advertisement, brochures, website design, and logo creation.

Coordination and support in event marketing and sponsorship for national trade shows and seminars including: eBay

Live, Las Vegas. CES, Las Vegas, U.N. Earth Day Summit, San Francisco.

Develop relationships and sponsorships with Business partners: SF BOMA, Genentech Green Genes Team, and Non-

Profit Organizations: Compu- Mentor, Scripps.

Key projects led and managed include:

- Sales and Acquisitions Department Promotional Campaign: cold calling sessions, targeted site visitations.

- Lead Account Executive for Genentech and Novartis Accounts Management with focus on total compliance,

strong customer satisfaction and business growth. Together, both clients represent 15% of total company

business and revenue, and 100% of online revenue.

- CISCO account Managed the completion of RFI, and surpassing compliance audit requirements.

- SF Green Business Certification: HMR was one of the earliest companies in San Francisco to become certified.

- Company communications upgrade to VOIP and MPLS systems.

Management & Leadership Development Program H MR USA, Inc. April 2006 April 2007

Developed professional leadership and managerial skills through intense training within various modules.

Increased skills and experience in each department including Sales, eCommerce, Logistics, Facilities, Purchasing, IT,

Human Resources, and Senior Management.

Mentored directly by CEO, COO, and CFO.

eCommerce Department Supervisor H MR USA, Inc. San Francisco August 2004 April 2006

Led team in creation and upkeep of online sales, and customer-inventory management systems.

Networked and developed relationships w ith key vendors including eBay and Channel Advisor to increase sales.

Created departmental budgeting and goal implementation.

Maintained industry presence via sales seminars and eCommerce Conferences.

Increased department s yearly sales revenue from an average of $250,000 to an average $500,000.

S KILLS

Keen sense of public moods and trends developed from experience in sales and business as well as an academic

background in psychology.

Very detailed and motivated.

Strong logistical skills strong organization and knowledge.

Strong experience with end-user consumers and B2B relationships.

Highly effective within a diverse work environment total fluency in Vietnamese, college courses taken in Japanese,

French, and some knowledge in Spanish.

Microsoft Office Software: Excel, Frontpage, Access,Word, Powerpoint.

Sales Software: ACT!, Channel Advisor, Hoovers. Powertrader

Accounting Software: Quickbooks, SAP. HR Software: ADP

Operating Systems: very knowledgeable in both Windows and Mac OS.

Multimedia Software: Adobe Flash MX, Adobe Dreamweaver, Adobe Photoshop.

Programming and Web design: HTML, Lisp, Scheme

Web design: http://www.itsjustlam.com; h ttp://mybluedream.com

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