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Customer Service Administrative Assistant

Location:
Newton, MA
Posted:
November 10, 2012

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Resume:

Paul David Kreiter: Experience in Education

Sample Lesson: "Sanctuary" Continuing Education & Research Interests

*Experience*

Lecture Agent

American Program Bureau

June 2010 Present (2 years 5 months) Newton, MA

o Sell keynote speakers to various non profit organizations and corporate clients

o Conceptualize and help execute major events (conferences, fundraisers, galas, and lecture series) for clients

o Engage in expert customer service and productive speaker relationships

o Actively recruit new speakers and clients by extensive current event research, phone conferencing, and speaker screening

o Review and manage contracts high end contracts

o Manage event crises

o Develop focused marketing strategies for speakers and clients

o Actively engage social media to promote agency speakers, and clientele goals

Social Services Case Manager

Massachusetts MENTOR

June 2008 June 2010 (2 years 1 month) Greater Boston Area

o Provided case management for 8-10 intensive foster care consumers

o Devised and documented over 100 clinical treatment plans

o Developed enhanced crisis intervention skills including emergency on-call rotation, mental health resource management, and collaboration with the Department of Children and Families, local police departments, and district courts

Administrative Assistant/Support Staff

Professional Staffing Group

October 2007 April 2008 (7 months) Greater Boston Area

o Engaged in perspective/current healthcare clientele customer service at Children's Hospital Boston for medical supplies shipping and receiving and managed medical supplies sales databases

o Assisted the Vice President of Academic Affairs at Massachusetts College of Pharmacy and Health Sciences in meeting planning (administrative support, schedule troubleshooting)

o Coordinated student work-study and overseas programming schedules Massachusetts College of Pharmacy and Health Sciences and the Berklee College of Music

o Managed the human resources database and employment records at Emmanuel College

Student Affairs and Events Fellow

Brown University

June 2005 August 2006 (1 year 3 months) Providence, RI

Designed original concepts, budgeting strategies, and marketing campaigns for 20+ campus events, in partnership with 15+ student organizations, and local businesses for the arts, political venues, and cultural awareness workshops and programming.

*Education*

Northeastern University

Ed.D. (In Progress), Organizational Leadership and Communication

2010 2011

Two terms completed, 3.7 GPA

Boston University

M.Ed. Developmental Studies, Human Development and Education

2006 2007

University of Michigan

Bachelor of Education (B.Ed.), Secondary Education and Teaching

2003 2005

Certified and Licensed for Secondary Education English and History

University of Michigan

Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities

1999 2003

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Contact Information:

Paul David Kreiter

E-mail:

************@*****.***

Phone: 734-***-****

My Blog: Philanthopically Speaking...

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