Manager Customer Service

Jerome Mickunas

Email: ********@********.***

Address:

City: Akron

State: OH

Zip: 44319

Country: USA

Phone: 330-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic, results-oriented team-player eager to bring my strong administrative skills to a growing company who needs top-level support.

Educational Background:

High School Dipolma from Stark State College, North Canton OH 1/2001 to 6/1982 (Business Management)

High School Dipolma from, North Canton OH 1/2001 to 11/2012

High School Dipolma from Walsh University, North Canton OH 1/2001 to 11/2012

Job History / Details:

Summary

Energetic, results-oriented team-player eager to bring my strong administrative skills to a growing company who needs top-level support.

Summary of Qualifications

13 years SAP experience

4 years AS400 experience

AR posting of cash and balancing.

Credit card processing via bank software.

Responsible for uploading files from the bank and postings of the wholesale lock box cash receipts.

Microsoft Outlook

Microsoft Word

Assist nationwide customers with account information

Assist nationwide branch offices with account questions and recaps of account

Issue refund checks

General office duties

Extensive phone communication

Basic Excel

.

Skills and Accomplishments

Operations

Collaborated with accounts receivable and customer service to ensure smooth work flow and efficient organization operations.

Experience

August 1995 to October 2012

The Davey Tree Expert Company Kent, OH

Accounts Receivable Coordinator

Computed, recorded, and proofread data, records and reports.

Processed credit card payments using bank software.

Phone Assistance with customers

Assisted local office with account recaps and AR questions

March 1982 to December 1995

Green Farms Inc. North Canton, OH

Office Manager

Office manager and responsible of all accounting through trial balance and payroll for 60 employees.

January 1981 to February 1982

Canton Diesel Service Canton, OH

Office Manager

Office Manager responsible for all accounting functions and payroll as well as general office duties

Education

1982 Stark State College North Canton, OH

Associate of Applied Business Business Management,

Walsh University North Canton, OH

Classes taken no degree Business Management

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