Vice President Management

SANDRA J. SPENCER

**** ******* ****** * Blasdell, NY 14219

716-***-**** (H)

*************@*******.***

PROFESSIONAL SUMMARY

Compliance Analyst with extensive investigative and solution-focused experience

monitoring and reporting suspicious activity as defined by the USA PATRIOT Act using

collaborative relationship skills.

KEY COMPETENCIES

Extensive experience using LexisNexis; World-Check, Hogan; Lotus Notes; SEI Trust

3000; Bloomberg; Microsoft Office Suite (Word, Excel, Access, PowerPoint)

Investigative skills: observing, receiving, and otherwise obtaining information from all

relevant sources using LexisNexis to research payors and payees in questionable

transactions

Extensive experience in using World-Check to research individuals and/or companies

involved in potentially suspicious transactions

Excellent writing skills; communicating effectively in writing as appropriate for the

needs of the audience

Evaluation skills: analyzing relevant information to determine compliance with standards

and individual judgment to determine whether events or processes comply with laws,

regulations, or standards

Applied knowledge of federal compliance requirements of the USA PATRIOT Act

Good communicator with relationship management and interpersonal skills

Accustomed to meeting tight deadlines in high-pressure situations

PROFESSIONAL EXPERIENCE

HSBC Bank USA, NA, Buffalo, NY

Securities Operations Specialist, Trust Operations Department (10/2010-12/2011;

through Kforce Employment Agency, Tampa, FL)

Researched price updates for 20-30 securities on a daily basis using Internet research and

Bloomberg. Verified updates were done in a timely manner through the SEI Trust 3000

system.

Processed mutual funds trades ranging from $500,000 to $5,000,000

Reviewed initial deposits on new accounts for customers whose net-worth ranged from

$1,000,000 to $5,000,000,000 by verifying source of funds

Completed research related to exception prices as reported on the exception pricing report

Assisted with the processing and daily trading of Offshore Money Markets and HSBC

Premier funds

Researched and prepared claim forms and transactional documentation for class action

litigation filings on behalf of HSBC and its clients in a timely manner from receipt of

class action notice to payment on claims up to $20,000 per claim

Sandra J. Spencer

Page 2

M&T Bank, Buffalo, NY (06/1997-03/2010)

Compliance Analyst, Suspicious Investigations Team (12/2007-03/010)

Investigated cases of suspicious activity (cash transactions exceeding $10,000, cash

purchases of monetary instruments exceeding $5,000, foreign wire transactions exceeding

$5,000) by bank customers using internal bank systems and Internet research, including

LexisNexis and World-Check. Summarized each case and presented to the Suspicious

Investigations team for review.

Monitored, analyzed, and reported suspicious activity with respect to money laundering and

terrorist financing

Prepared and filed Suspicious Activity Reports in accordance with USA PATRIOT Act

requirements

Senior Secretary, Counsel's Office (06/1997-12/2007)

Reviewed, tracked and processed invoices for payment from more than 75 external law

firms used by all departments within the Bank

Handled confidential matters in a discrete and timely manner for senior executives

Provided administrative support for various mergers and acquisition

Prepared written correspondence and administrative reports for 3-5 department attorneys

COMMUNITY/LEADERSHIP INVOLVEMENT

Member Ladies Auxiliary, Amvets Post 45, Orchard Park, NY, 2008-Present

Offices held:

Second Vice President: 2009-2010

First Vice President: 2010-2011

Secretary: 2012-2013

EDUCATION/CERTIFICATION

Hilbert College, Hamburg, NY

Bachelor of Science Economic Crime Investigation

GPA: 3.95/4.0, Summa Cum Laude

2007 McGrath Award in Economic Crime Investigation

Erie Community College - South Campus, Orchard Park, NY

Associate in Applied Science Business Administration, Accounting

Small Business Management Certificate

Barrister Information Systems Corp. Technical Training Center, Buffalo, NY

Software Operations Specialist Certificate

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