Project Analyst
Resume:
Business Systems Analyst
BUSINESS SYSTEMS ANALYST
Systems Analyst ~ Business Requirements Analyst ~ Systems Requirements Analyst
Award winning analyst with 12+ years experience in web based technologies. Demonstrated skills analyzing and understanding business processes and recommending appropriate application solutions to maximize value, efficiency, and streamline work-flow. Gather, define and document requirements to meet both business and technological needs. Solid understanding and knowledge of the software development life-cycle. Create and sustain strong and effective relationships with internal and external customers. Manage analysis, design, development and implementation of global, distributed, high-availability applications.
AWARDS & CERTIFICATIONSCertificate in Project Management from the University of Phoenix, 2002.Eight WOW employee awards for exceeding customer expectations from Alticor.Award for outstanding work on a General Motors project from Econ, LLC.Letter of Appreciation from Director of Communications, General Motors Corp.
PROFESSIONAL EXPERIENCE
INDEPENDENT CONSULTANT, Lake Orion, MI ~ July 2005 to July 2011
Freelance ConsultantProvided business and systems analysis, requirements analysis, web and application design services.Analyzed current processes, recommended technical solutions and designed application specifications.Documented projects, including: proposals, requirements, system specifications, statements of work, work/process flow diagrams, and system guides.Designed multiple internet applications including: requirements gathering, interface design and layout, work flow/data flow design, and prototype development.Managed clients, projects, and financial aspects for direct clients and as a sub-contractor.
ACCESS BUSINESS GROUP, Ada, MI ~ March 2004 to November 2005
Records and Forms Business AnalystAnalyzed and designed print, electronic and web-based forms including: requirements, scope definition, needs analysis and recommending technical and design solutions.Produced finished artwork for printing and distribution to intranet sites using a variety of design software including Adobe InDesign and Acrobat Professional.Documented and maintained a life-cycle history for each project, including change control, version control and retention management.Interfaced with vendors and internal business groups, including Legal, Pricing, Planning, IT and Procurement, throughout the project life-cycle.
ECON, LLC, Troy, MI ~ November 1999 to January 2004
Team Lead and Systems Analyst to General Motors Corp. (2002-2004)Provided business, systems and requirements analysis; process, specification and interface design; project documentation and project management for intranet applications.Designed and implemented an online help desk that supported 80,000+ users globally as well as providing support to 500+ web architects.Documented and managed application change control processes and activities including: risk assessments, infrastructure requirements and schedule management.Team Lead for GM North America intranet operations help desk.
Intranet Designer and Systems Analyst to General Motors Corp. (2000-2002)Designed and maintained websites and applications on an intranet that averaged 2.5 million hits per day.Documented and developed a comprehensive online manual for the use and administration of GM’s most widely used global application that reduced incoming queries by 41%, and contributed to the application’s selection as the “Best of the Web” in 2002.Designed and developed the interface and user guide for GM’s Global Tire and Warranty Claims System, used by GM dealerships world-wide. Awarded certificate of commendation for work on this project.
Intranet Help Desk Support to General Motors Corp. (1999-2000)Trained administrators in the use of GM’s intranet applications.Provided user support for intranet applications, software and infrastructure.
Administered and maintained server permissions and intranet directory structure for self-service web sites available to GM departments.
TECHNICAL SKILLSLanguages: HTML, CSSSoftware: Adobe: Photoshop, Illustrator, InDesign, Acrobat Professional, Dreamweaver. Microsoft: Office Suite, Project, Visio, Publisher. SwishMax, Style Master, Open/NeoOffice, Lotus Notes.Web Technologies: Zend Framework. Basic implementation of PHP, ColdFusion, JavaScript, jQuery and Ajax.
EDUCATIONProject Management Certification, University of Phoenix, 2002.Liberal Arts, Lake Superior State University, 1988-1989Honor Graduation Diploma, Bawating Collegiate & Vocational School, Sault Ste. Marie, Ontario Canada, 1988Graduation Diploma, Bawating Collegiate & Vocational School, Sault Ste. Marie, Ontario Canada, 1987
Pages
Links
Locations
Richmond, VA
Lake Orion, MI
Contact
******@*****.***
PostsLaugh Break ~ I’m Sorry I Bit You….The Employee’s Bill of Rights – Liz Ryan
Meta
• Theme: Koi by .
Contact this candidate