LEVI LESTER
* ******** *****, ***** # *, Sussex, NJ 07461 Phone: 973-***-**** Cell: 973-***-****
E-Mail: *******@*********.***
SENIOR-LEVEL/EXECUTIVE HOSPITALITY SALES and MARKETING
Offering superb sales and marketing skills and proven track record in hospitality industry,
along with significant experience in brand management and development of brand standards
P ROFESSIONAL PROFILE
Progressive sales/marketing executive with 15+ years of hotel experience positioned for return to
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hospitality industry.
Polished closer with intimate understanding of hotel field, expertise in new hotel openings and
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turnaround property situations, and the ability to oversee sales and marketing activity for a
growing company.
Exceptional communicator who excels at delivering presentations and maintaining customer
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relations with national accounts.
Entrepreneurial achiever with extensive skills and experience selling nationally and regionally.
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Strong leader with proven ability to teach by example, as well as direct sales managers and
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administrative staff while interacting with all levels of management.
Strategic marketer with experience in managing and implementing budgets and plans.
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P ROFESSIONAL AFFILIATIONS, AWARDS, and DISTINCTIONS
President, NJ Chapter, HSMAI, 1993-1996. RMA Marketer of the Year, 1994
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Recipient of numerous advertising honors, Published author and frequent guest speaker
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including Gold awards for Brand Marketing, at numerous association and corporate
Franchise Marketing, Frequent Guest functions
Program Marketing, and Brand Identity
P ROFESSIONAL EXPERIENCE
Vice President, Marketing, TJ Kelly Electrical Contractors, Inc., Sussex, NJ, April 2002 to Present
Oversee all direct sales and marketing efforts of this small, privately owned, independent
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electrical subcontractor that provides services to owners/developers, general contractors, and
construction-management companies.
Generated approximately two invitations to bid weekly from account base by playing key role in
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bid-package presentations, owner and/or owner rep meetings,
Developed business plan to penetrate local, regional, and national private construction sector.
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Via direct sales, qualified firm with 220+ accounts with project-management and estimating
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teams for whom company is now capable of receiving bid requests.
Developed prospecting source for business, yielding future potential pipeline of 140+ jobs.
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Directed cost-effective development of Web site that provides information on firm s credentials,
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references, and capabilities and can receive RFIs and RFPs directly from contractors and
owners/developers.
Coordinated installation of ISDN phone lines and AutoCad to support Web-based initiatives.
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Led sales increase of $2+ million from 2001 to 2002, as well as sales that are currently trending
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higher in 2003 vs. 2002, with expected 2003 sales of $10 million.
L. Lester page two
President/General Partner, Palladium Hospitality Services, LLC, Concord, NH, Jan. 2001 to April 2002
Developed overall business plan and initiated solicitation of key client base for lodging and
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restaurant advisory/consulting/management-services company specializing in hotel
development/re-development, operations, sales and marketing, strategic partnerships/alliances,
branding, advertising, graphic design, communications, and hotel asset management.
Successfully represented marketing efforts of a major motorsports company in gaining
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sponsorship; functioned as consultant to owner during proposal-to-contract stages.
Assisted major management company with developing and implementing marketing plan that
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successfully opened Hilton Garden Inn, Lehigh, PA.
Provided consulting services to other management advisory groups on a project-by-project basis.
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Senior Vice President, Sales and Marketing/Brand Manager, Pinnacle Hospitality Corp., Bergenfield,
NJ, June 1991 to Aug. 2000
Oversaw all aspects of sales and marketing management for publicly traded hotel company
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comprising 210 hotels with annual revenues of $600+ million under its proprietary brands,
SuperSuites and Radcliffe Inn & Suites, and which owns and manages full-service hotels under
franchise agreements with such organizations as Radisson, Sheraton, Hilton, Crowne Plaza,
Holiday, and Ramada.
Recruited to assist company during its Chapter 11 reorganization and successful 1993 emergence.
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Developed and implemented sales/marketing and operating standards for proprietary brands.
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Managed $10 million marketing budget.
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Generated up to 12 percent of total brand revenues by developing three national sales offices.
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Led development and implementation of two-way real time Central Reservations System,
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which contributed 34 percent for SuperSuites and 25 percent for Radcliffe.
Revitalized direct-selling efforts, propelling strong quarterly revenue growth year-to-year.
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Developed three Web sites and implemented Web-based frequency program with 110K members.
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Directly managed subsidiary company, Niche Segments Inc. (NSI), that specializes in group sales
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representing $30 million in annual sales; improved profitability from $260K to $1.4 million.
Developed company-wide yield-management practices and implemented database-marketing
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initiatives.
Senior Vice President, Sales and Marketing/Limited Partner, Trophy Hotel Corporation, Bethesda,
MD, Nov. 1987 to June 1991
Evaluated, selected, and trained sales/marketing personnel for limited partnership that assisted
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hotel owners in repositioning their hotel assets to sell them on the open market; all 24 hotels were
sold to new owners during tenure.
Devised strategic marketing and sales plans to improve revenues, market share, and profitability.
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Introduced company-wide yield-management practices and procedures, including pricing,
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market-mix management, and inventory controls.
Oversaw up to 12 percent increase in sales revenues, with corresponding increases in profitability.
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Successfully opened five new hotels.
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Implemented sales-office automation in seven hotels.
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E DUCATION
Bachelor of Science in Business Administration, University of Maryland, College Park, MD