Customer Service Human Resources

Virma-Rose Geronimo

Email: *********@********.***

Address: **** ******* *****

City: Brentwood

State: CA

Zip: 94513

Country: USA

Phone: 415-***-****

Skill Level: Management

Salary Range: $30,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Virma-Rose A. Geronimo

2984 Eclipse Place

Brentwood, CA 94513

Cell #: (415) 570 aaa 1335

*********@********.***

Career Objective: A challenging position that enables me to use my administrative skills while providing an opportunity for career growth and development.

Work Experience:

09/1999 - 08/2007

Administrative Asst. II, UCSF School of Dentistry, San Francisco, CA

Responsibilities: Greeted and registered incoming emergency and outpatients; data entry and updated insurance information; answered heavy phone calls; logged appointments over the counter and via phone; processed mail payments, duplicate records and x-rays; organized files on patientsaaa records; responsible for office mailings, reproduction and inventory; ordered new patient and emergency forms, patient log and other forms; balanced cash drawer, organized monthly patient log book and bank deposits; labeled monthly log books, assisted supervisor with training book guides, AXIUM, TELEVOX and other duties as assigned.

01/1990 aaa 04/1999

Assistant Manager, AVCO Financial Services, San Francisco, CA

Responsibilities: Greeted customers; processed consumer and Real Estate loans, collecting payment over the counter and processed mailed payments; answered phone calls, mailed solicitations, provided loans to customer from different dealers and merchants, mailed checks and past due reminder notices; balanced cash drawer and prepared bank deposits; prepared monthly general ledger and inventory; ordered accounting and purchased forms, organized filing; responsible for office mailing, inventory and document reproduction; attended monthly meetings, organized monthly log books, check copies, loan documents and other duties as assigned.

08/1989 aaa 12/1989

Associates Financial Services, Customer Service Representative, San Francisco, CA

Responsibilities: Greeted and assisted customers; answered phone calls; processed incoming and outgoing mails, processed loans over the counter/mailed payments; mailed reminder notices, solicitations; balanced cash drawer and prepared bank deposits; organized files and incoming/outgoing mails.

02/1988 aaa 05/1988

Human Resources (Internship Only), French Medical Hospital, San Francisco, CA

As Intern, duties included to answer incoming calls, document reproduction, sorted incoming and outgoing mails, assisted in processed students IDs and updated the announcements board; making copies and other duties as assigned.

Skills:

Excellent Customer Service, clerical, data entry, receptionist, collections, filing, scheduling, accounts receivable/payable, 10-key by touch, operate copy machine, inventory, loan processing, accounting, mailing, cashier, MS Word, Axiom, QSI, and Microsoft Office.

Education:

1998 aaa 1999

MANCOR Computer, San Francisco, CA

Computer Technology

June 1988

International Studies Academy, San Francisco, CA

High School Diploma

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