Project Design

Debra J. Lauterbach ***********@*****.*** 515-***-**** debralauterbach.com

EDUCATION:

PROFILE:

HCI Masters student with University of Michigan A nn Arbor, MI expected Dec. 09

strong technical background Master of Science Human-Computer Interaction and Social Computing

and passion for working with Honors: SI Merit Scholarship, 1st place Social Computing project award

users seeks full-time

User Experience Researcher Iowa State University A mes, IA Dec. 07

position starting May 2010. Bachelor of Science in Computer Science and Psychology

Honors: National Merit full-tuition scholarship, Google Anita Borg

Scholarship finalist, Student Government Member of the Year Award

Study Abroad, University of Wales Swansea, Spring 2007

UX METHODS:

- Usability testing WORK EXPERIENCE:

- Remote user testing TechSmith Corporation Okemos, MI UX Research Intern, May-Aug 08 & 09

- Personas & Scenarios Planned and conducted user research for several product teams; methods

- Quantitative analysis

included lab usability testing, remote testing, diary studies, and surveys

- Diary studies Developed recommendations based on test results, and worked with

- Survey design teams to collaboratively reach solutions to larger usability issues

- Contextual inquiry Launched a self-initiated project to analyze the quantitative usage data

- Ethnography collected by Snagit and turn it into actionable insights about users

- Data mining/analysis Facilitated the creation of personas with several cross-functional teams

- Paper prototyping

- Wireframing University of Michigan Library Ann Arbor, MI UX Intern Jan-May 08

- Heuristic evaluation

Analyzed server logs and Google Analytics, conducted a survey and

- Website analytics completed a competitive analysis to inform redesign of library website

- Cardsorting

Wells Fargo West Des Moines, IA UX Intern Jun-Aug 07

PROGRAMMING: Created a style guide and personas, and made purchasing decisions about

- Perl software and equipment for use in a new usability lab

- Python

- PHP/MySQL IBM Corporation Rochester, MN Intern May-Aug 06

- HTML, CSS, Javascript

Designed the interface for a database optimization tool and conducted

- Java, C++ internal, informal usability tests for each design iteration

SOFTWARE: NIST Gaithersburg, MD NSF REU Program Summer Intern May-Aug 04

- SPSS Collaborated with government usability scientists on a speech recognition

-R project to create transcripts of audio recorded during usability testing

- Morae & UserVue

- Axure

PROJECTS: (details and more projects at debralauterbach.com)

- Omnigraffle

TreasureHunter: 1st place project, CHI 2009 Student Design Competition

- Illustrator & Photoshop

Employed an iterative user-centered design process to create an

- InDesign

online community to support the finding of items in thrift stores in the local

community; led group in the contextual inquiry and user testing phases.

RELEVANT COURSEWORK:

- User Research Methods

Remote User Testing of the Global CouchSurfing.com Online Community

- Data Analysis

Worked with a remote team to plan the protocol, recruit 15 users from

- Contextual Inquiry

15 countries, and conduct the sessions remotely using screen-sharing.

- Statistics

Results helped to prioritize development and improve the site s messaging.

- Information Visualization

- Network Analysis

Quantitative and statistical analysis of CouchSurfing.com social network

- Info-Seeking Behavior

Analyzed data from a 1.5MM-member online community to answer

- Interaction Design

research questions about their reputation system. Paper was accepted to

- Mobile Interaction Design

IEEE Social-Com 2009 conference (acceptance rate: 9%)

- Graphic Design

- Online Communities

PROFESSIONAL ACTIVITIES

- Recommender Systems

Executive board for SOCHI (Student Org. for Computer-Human Interaction)

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