Customer Service Manager
Resume:
TABASUM BHATTI
*** ** **** ***. *******, ON M*T*P9
*.******@*****.**
Dear Human Resources Manager,
Please find attached my resume for Condominium Building Administrator/Asst.
Property Manager positions, as my resume indicate I have Bachelor of Arts degree
(B.A), Diploma in Hotel/Motel Operations and Management, and i am enrolled in
HUMBER College for ACMO courses, I have Passed the Condominium law,
Condominium Administration and Human Relations and I am also enrolled for
Financial Management for Condominium Managers course.
I have extensive experience in Customer service related jobs, Supervisory skills.
Accounting and Computer knowledge.
I am willing to improve my education and skills through working extended hours and
to fulfill my work related responsibilities in profession manners.
Should you have any questions or want to schedule a personal interview please feel free
to contact me @ 416- 696 2193 or 416-***-****, e-mail: *.******@*****.**
Thanking you,
Tabasum Bhatti
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T.Bhatti :
TABASUM BHATTI
113 70 CASS AVE. TORONTO, ON M1T3P9
416- 696 - 2193
*.******@*****.**
CONDOMINIUM ADMINSTRATOR / ASST. PROPERTY MANAGER
Customer Service innovator with 15+ years experience in a variety of
Organizations/Companies, with understanding of Condominium Law, Administration,
and Human Resource Management, Experienced in working in a team environment
always maintaining a positive attitude. Ability to handle confidential documents in an
appropriate manner. Competent computer skills in Microsoft Word, Excel and e-mail
programs.
KEY COMPETENCIES
Understanding Condominium Law
Customer Service Relations
Complaint Investigations & Resolution
Preventive Maintenance
Knowledge of Contract Negotiation
EDUCATION & TRAINING
Bachelor of Arts ( B.A)
Diploma In Hospitality includes Human Resources, Office
Management and Administration
Enrolled in Humber College for (ACMO) Courses passed
Condominium Law, Condominium Administration and
Human Relations and studying Financial Management for
Condominium Property Managers.
SKILL SUMMARY
Highly organized, dedicated with a positive attitude; team player/leader
Ability to work in a fast paced environment and ability to handle varying
Situations
Attended many different customer complaints, providing the solution require in
Each Situation
Ensured satisfaction of all inbound and outbound calls from customers by
Offering Friendly customer service
Performed as a Manager/Supervisor, achieving customer s satisfaction 95%
Assisted in preparation of Financial statements
Provided Company employees with health and safety procedures in cases of
Emergency
Holding First Aid/CPR and WHIMS Certificate
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T.Bhatti :
EMPLOYMENT HISTORY
Current
Self Employed / Part-time Customer Service
Computer Buy/Sell, Repair Business. Also
Work with Impark at Eaton Centre as Customer Service
2004 2006
Night Manager
Days Inn Toronto Ease Beaches, Toronto, Ontario
2002-2004
Night Auditor/ Customer Service
Seneca Residence & Conference Center
(550 Room s Facility)
Front Office Clerk 1989 -1997
The National Commercial Bank, K.S.A
Investment and treasury dept.
Housekeeping Supervisor 1988 -1989
Al-Waha Hotel K.S.A
ACHIEVEMENTS/AWARDS
Best Employee Award for excellence in Customer Service while working
with National Commercial Bank, Jeddah, K.S.A
Certified Health and Safety member of IMPARK
Holding FIRST AID/CPR and WHMIS Certificates
Completed and Passed the Courses from Municipal Licensing and
Standards:
1) Customer relations/Professionalism 3) Dealing with Difficult Customers
2) Communication Skills 4) Stress Management/Well Being.
Attended Seminar for Providing Customer Service to Person with Disability
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T.Bhatti :
Contact this candidate