Customer Service High School

Jason Jadro

Email: ********@**********.***

Address:

City: Sacramento

State: CA

Zip: 95826

Country: USA

Phone: 707-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Motivated CAD operator with solid background in floor-plans, plumbing, gas and electrical layout. Effective communicator with strong technical documentation skills. Eager to learn and dedicated. Plant Technician with strong understanding of various plants and their benefits to certain landscapes. Excellent customer service representative with great people skills. Can handle intense situations and incorporates great problem solving ideas.

Educational Background:

High School Dipolma from Maria Carillo, Santa Rosa CA 1/2001 to 8/2005 (General Education)

High School Dipolma from Maria Carillo High, Santa Rosa CA 1/2001 to 11/2012

High School Dipolma from Santa Rosa Junior College, Santa Rosa CA 1/2001 to 11/2012

Job History / Details:

Career Overview

Motivated CAD operator with solid background in floor-plans, plumbing, gas and electrical layout. Effective communicator with strong technical documentation skills. Eager to learn and dedicated.

Plant Technician with strong understanding of various plants and their benefits to certain landscapes.

Excellent customer service representative with great people skills. Can handle intense situations and incorporates great problem solving ideas.

Qualifications

Free-hand and CAD design skills

Computer applications

Strong project management skills

Document management

Strong analytical skills

Customer needs assessment

Strong analytical skills

Hands-on and proactive

Fostering teamwork

On-call experience

Excellent communication skills

Technical Skills

Skills Experience Total Years Last Used

AutoCAD, Windows, Word, Excel, Powerpoint Drafting and Design 4 2008

Accomplishments

Project Planning

Provided project controls, cost estimation, and other business support services to management of Red Rosa Cafe, Toad in the Hole, Tex Wasabis, Round Table Pizza, and various restaurants within Santa Rosa.

Read blueprints, work orders, and production schedules to accurately determine job instructions and specifications.

Revised and red-lined blueprints with clients to insure their satisfaction with construction and instillation jobs.

Printed and provided Spec-Books for each completed job.

Worked with large scale chain restaurants such as Round Table Pizza for new store plans as well as remodeling plans.

Work Experience

January 2008 to Current

Safeway Inc Santa Rosa, CA

Management and Department Clerk

Provided daily support to ensure company staff had necessary tools to perform tasks efficiently.

Responsible for the management, maintenance, and security of the building and its customers

Supervised and provided direction for employees to provide a safe and well run work environment.

Ran multiple departments which differed week to week ranging from stocking to inventory control.

Filed, created video, and followed through with customer claims to ensure their safety and satisfaction.

Ensured customer satisfaction by providing first class customer service.

September 2011 to September 2012

Blue Glacier Gardens Santa Rosa, CA

Plant Technician

Took care of basic plant needs such as watering, pruning and planting. Helped the owners load and unload large orders of plants as well as installing plants to new or existing accounts. Transplanted smaller starter plants into bigger pots for optimal root growth. Checked and repaired sensors on self-watering planter tech pots.

January 2006 to January 2007

Myers Restaurant Supply Inc. Santa Rosa, CA

CAD Drafter

Repaired and contained kitchen equipment at designated restaurants to ensure restaurants were safe and functional.

Responsible for promoting safe and clean working environment.

Used schematic diagrams to plan work.

Verified that machine setups conformed to specs.

Ensured proper installations through accurate reading of blueprints.

Reviewed project drawings to perform installation activities according to specifications.

Provided outstanding customer service.

Accurately read blueprints and repair manuals to identify mechanical problems and correct them.

Accurately read, understood, and carried out written instructions.

Kept supervisor informed of job progress and material requirements

Maintained positive relationships with all customers.

Education and Training

2014 American River College Sacramento, CA

Associate of Arts Landscape Architecture

Currently enrolled and working towards two Associate of Arts degrees in both Liberal Studies and General Education Transfer.

Plan on being admitted to UC Davis in the Landscape Architecture program by the end of 2013 for a Bachelor of Arts degree

2005 Maria Carillo High Santa Rosa, CA

High school diploma General Education

Completed all three autoCAD courses offered which were: Introduction to AutoCAD, 3D AutoCAD, and Rendering using AutoCAD. Obtained my HS Diploma and went to work using my drafting skills only a number of months after.

Santa Rosa Junior College Santa Rosa, CA

Drafting and Design

Completed many AutoCAD courses including:

Architectural CAD Basics

Advanced AutoCAD

Basic Hand-Drafting

Architectural Sketching

Intro to Project Organization and Management

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