Customer Service Office Assistant

Kenya Small

Email: ********@*********.***

Address:

City: Norfolk

State: VA

Zip: 23513

Country: USA

Phone: 757-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Effective Office Assistant/ Committed to administrative support and performance excellence. Outstanding professional offering exceptional office operations support. Expertise in managing top initiatives and critical projects; effectively support accounting human resource, and purchasing. Dedicated professional with personable approach and a results-driven focus. Recognized for improving operational systems, performance, and processes.

Educational Background:

High School Dipolma from Norview High, Norfolk VA 1/2001 to 6/2008 (Core-Classes)

Job History / Details:

Career Overview

Effective Office Assistant/ Committed to administrative support and performance excellence. Outstanding professional offering exceptional office operations support. Expertise in managing top initiatives and critical projects; effectively support accounting human resource, and purchasing. Dedicated professional with personable approach and a results-driven focus. Recognized for improving operational systems, performance, and processes.

Skill Highlights

Meets/exceeds goals

Legal administrative support

Schedule management

Project planning

Attention to detail

Meeting minutes

Staff motivation

Filing and data archiving

Organized and efficient, able to multi-task

Knowledge in collections and data entry

Excellent Verbal and written communication skills

Creative Problem Solving

Telephone skills

Time Management

Letters and Memos

Microsoft Outlook, Microsoft PowerPoint

Microsoft Excel

Microsoft Word

Scheduling

Core Accomplishments

Implemented a paperless classified system, which improved precision and data entry, and cut costs of paper significantly.

Earned two STAR awards for assuming additional responsibilty

Wrote front desk office procedures, including phone reception, supply ordering, and data entry.

Accurately maintained classified orders cash drawer.

Professional Experience

Current to Current

Lambert's Point Community Center Norfolk, Va

Office Assistant

Provided administrative support to a team of conference managers. assisted with on site conference management logistics, including registration payment receipt, and customer service. Composed correspondence with customers, faculty, and other offices. Performed financial task, including administration of accounts payable, check request, and vouchers.

January 2008 to June 2010

Human Resources Norfolk, Va

Office Assistant

Facilitated client services, produced invoices, and recorded payments. Provided comprehensive administrative support to the company President and account manger. Supervised temporary office staff. Ordered supplies and maintain equipment. Proofread and updated documents.

Education

2008 Norview High Norfolk, Va

GED

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