Sales Customer Service

Elisabeth Windfeld Resume Document Transcript

ELISABETH WINDFELD

CAREER OBJECTIVE: Account - Sales Executive, Sales Representative, Business

Development, Account/Project Management, Marketing

A dynamic and passionate results-driven individual, who enjoys working in a fast paced and challenging

industry, has a record of formulating and executing high impact sales and marketing strategies of an

organization through innovative techniques and coordinated team efforts. Proven record of providing

immediate contributions by combining corporate sales/marketing expertise with bottom line approach to

business.

QUALIFICATIONS:

Big Picture/Strategic Planning & Organizing Superb Networking/Relationship Builder

Self Motivated /Ambitious/ Multitasking Problem Solving Skills/Results Oriented

Exceptional Sell/ Negotiating/Closing Skills Outstanding Team Building/Leadership

Intuitive Business Insight Excellent Written/Verbal/Presentation Skills

PROFESSIONAL EXPERIENCE/SELECTED ACHIEVEMENTS:

Corporate Sales USA & Canada 2009 - 2009

Doorland Group - Commercial Division

An industry leader manufacturing doors with core competencies in the custom commercial MDF paint grade and veneer Fire Rated and

Non Rated Doors. Main industry is the hospitality i.e. hotels (Trump, Plaza NY, Wynn-Vegas, Fontaine Bleu-Miami), casinos, resorts,

mixed use and condominium industry.

Scope of Position:

Sell complete value add offering to B2B at mid and C-level management; primarily to major national corporations across USA

and Canada. i.e. developers/owners, contractors, project managers, architects, designers, distributors.

RFQ s in excess over 164% of next existing target.

Drive new revenue through prospecting these corporations and qualifying deals at these C-levels for potential client

organizations. Regularly cold calling with ongoing persistence and consistent contact and own the results of the outcome;

includes meeting gross sales and value added sales objectives.

Meet with key clients regularly, delivering sales presentations on corporate level to key clients, Lunch n Learn, maintaining

relationships, negotiating and closing deals

Vision by developing strategic plans, direction and analytics for the organization to assist sales growth and consistent

implementation of best practices through managing/introducing a full range of sales and marketing programs throughout North

America.

Develop and implement sales analytics to support processes like sales databases, targeted accounts, prospecting and sales

performance

Develops long-term relationships with channel partners and key strategic clients; follows up on a regular basis

Ensure budgets and forecasts expectations are met

Represent the Company at various trade shows and association meetings to promote company and product

Create, plan, develop and manage the marketing and telemarketing campaigns

Design, creation and delivery of training programs (goals, incentive compensation plan, territory administration, sales

targets, value-selling tools etc.);

Introduced/developed client relationship management (CRM) system to corporate advantage- up to date

Keep abreast of industry trends and the performance of competitors and provide competitor profiles

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ELISABETH WINDFELD

Work in concert with President to maintain consistency in brand image in North America ; contribute to the future growth of

a thriving company

Business Development Manager 2007-2008

Response Solutions (Contract Position)

A company that provides custom merchandising and tactical marketing services in partnership with multinational manufacturers,

distributors, wholesalers and retailers. Coast to coast coverage through Food, Drug, Mass and C Channel - provides leading brands

with a valuable, tactical service that will help support the success of their product at the point of consumer contact and ultimately help

them sell more.

Accomplishments:

Secured appointments/presented to clients and developed proposals for clients to secure new business

High success rate for securing appointments/presenting converting/closing the sale - Sales pipeline (6-8 months)

Verified, built and contacted in excess of over 1000 clients from all targeted categories combining them to develop new CRM list.

Developed a master document forecasting sales, categories for sales, direction and timing

Implemented, researched and sourced CRM software for enterprise expansion

Prepared company standard email attachment for introduction of services i.e. one page thumbnail sketch

Coordinated and entered company into first trade show handled and worked show

Liaised and negotiated with selected clients to co-ordinate efforts for optimum show traffic and to develop new client leads.

Reviewed and redesigned company printed collateral for company representation i.e. trade show hand outs, client brochures

Account-Sales Executive/Business Development 2001 - 2006

Windfeld Design & Construction Inc.

General Contracting of custom home renovations including: complete rebuilds i.e. gut house to studs (including plumbing and

electrical), building attached/unattached garages, additions, kitchens, bathrooms, basements, decks, porches etc.

Accomplishments:

Coordinated and managed all phases of day to day construction activity of homebuilding with customer service, sales, estimating,

formulating contracts, financial management, while maintaining positive relationship with owners to do it right, and complete the project

on time and on budget.

Sales and Marketing Manager 1989 - 2000

WMN inc. merged with Penta-Mark Communications Inc.

Specialized in the provision of custom designed sales and marketing tactics, which in turn align with company strategies to create

feasible solutions that work within their marketing mix.

Accomplishments:

Accounts included: (partial list) TD Green Line, Levi s, Nestle, Cantel Paging, Nabisco, Kraft, Wrangler, and Ford Motor Company

Developed the company from inception to $2 million in sales in three years

Planned, organized, directed, and controlled client projects which entailed comprehensive review of the critical factors of

Budgeting, Customer Service Delivery, Sales and Marketing, Market Demands, Quality Measurements, and other related areas.

Played pivotal role in the development and implementation of innovative marketing strategies and proactive business plans

Conceptualized and implemented multi-faceted promotional campaigns for Levi Strauss & Co., which continually exceeded their

expectations and led to a continued a long-standing relationship over a nine-year period.

Provides a proven successful track record. Major clients (Cantel, Levi s) selected our company as the key supplier, to market their

product and produce their catalogue

Built and retained loyal client and supplier base./ Document all customer-related activities and opportunities in the CRM database.

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ELISABETH WINDFELD

EDUCATION/PROFESSIONAL TRAINING:

Durham College- Floral Arrangements 2010 Current Hobby

The Professional Floral Design Program-PCDI Canada(Ashworth) Current 2010 -Hobby

Chief Architect 9, Punch, CAD

Plumbing, Intro; Carpentry I, II Durham College -BIDS (Business Industry)

Shepherd Management Group (Marietta, GA)-Customer Driven Selling

ASM/AMM Sales/Marketing Manager - IBEC - (Int l Business Education Center),

APM Print Manager

New Age Print Production - Level 3 -IBEC (Int l Business Education Center),

Print Production, Understanding, and Evaluating Colour

Fitness - Seneca College (Qualified Personal Trainer)

Sales Promotion IBEC - (Int l Business Education Center)

Purchasing - American Management Association-

Fashion Merchandising - Diploma - Fashion Institute of Canada

SPECIAL INTERESTS/HOBBIES:

BOARD OF DIRECTORS - GRAC -Gift Representatives Association of Canada

BOARD OF DIRECTORS - North York Chamber of Commerce

Golf, Sailing, Fitness, Running, Home Improvement, Gardening/Landscape

VOLUNTEER:

FAIRVIEW LODGE Senior Long Term Care Facilities - 2010

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ELISABETH WINDFELD

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