Jeff Ries
Email: *********@********.***
Address: *** ******* ****
City: Ipswich
State: MA
Zip: 01938
Country: USA
Phone: 978-***-****
Skill Level: Management
Salary Range: $101,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
JEFFREY RIES
Ipswich, MA 01938
Cell: 978-***-****
*********@********.***
PROFESSIONAL PROFILE
Hands-on, results oriented, true Sales and Marketing professional with deep experience in Product Management, Systems Engineering, Training and Operations and a global business perspective built on a strong technical foundation. Demonstrated expertise working cross-functionally to produce customer-centric products and drive world-class initiatives to increase sales, improve productivity and quality, reduce costs, and build long-term customer relationships. Excellent communication, organizational, and computer skills with a unique combination of interpersonal and analytical abilities.
PROFESSIONAL EXPERIENCE
Juniper Networks, Westford, MA 7/2006-Present
eLearning Virtual Lab Engineer/Program Manager
Research market characteristics to develop and implement appropriate training plans, marketing programs and enablement tools for worldwide channel partners empowering them to position, sell and support Juniper solutions
Coordinated product launch planning, positioning, demand generation, and web development for Virtual Lab (VLab) launch
Defined, designed and created onDemand, 24x7x365, solutions-based Vlab environments used worldwide
Collaborated with product management to develop VLabs on products and technologies to address new product rollouts
Utilized by 1000+ reseller partners each month for knowledge transfer, sales demonstrations, and required training
Became an integrated element in the Juniper Learning Academy Channel Partner Program
Managed cross-functional technical and marketing efforts between business units, Channel Marketing, and third party vendors
Co-developed eLearning VLab testing engine within the Juniper virtual environment and presented to CEdMA
Created integrated eLearning VLab training materials for employees and worldwide pre-sales channel partners
Proficient in, working knowledge of the ADDIE instructional design methodologies
Developed demographic usage reporting infrastructure to develop new go-to-market strategies and enablement tools
Responsible for all pre-sales related contract negotiations with VLab hosting company
Provided leader led eLearning based training to Juniper Value Added Resellers (VARs) in multiple worldwide theaters
Bluesocket, Burlington, MA 5/2005-7/2006
North American Systems Engineering Manager
Held multiple roles as Group Manager, Instructor and Channel SE simultaneously
Created product training materials for pre- and post-sales direct and indirect requirements
Experience with wired/wireless traffic shaping, policy enforcement, and related QoS topics
Experience with Intrusion Detection and Prevention Systems (IDPS)
Industry knowledge of IEEE 802.11 security standards for wireless LANs
Experience with various authentication (802.1x, TTLS, TLS, etc) and encryption methodologies
FUNK Software, Cambridge, MA 5/2002 9/2004
Worldwide Systems Engineering and Training Manager
Held multiple roles as Group Manager, Instructor and Channel SE simultaneously
Organized and delivered monthly training sessions for FUNK Software worldwide partners
Presented proposed network designs/traffic analysis to customers and management of Fortune 100 companies
Negotiated and created product training materials for pre- and post-sales direct indirect requirements
Experience with wireless network security using RADIUS, 802.1x, WEP, WPA, MAC access control
GLOBAL KNOWLEDGE/NORTEL NETWORKS, Billerica, MA 3/2000 1/2002
Worldwide Training and Certification Product Manager for Nortel Channel Partners
Reporting to the Director of Product Marketing, led all training/marketing activities including strategic planning, product and program management, and business development.
Provided liaison leadership between Nortel and external training partner, Global Knowledge, to establish product management process including product development, program management, product positioning and pricing
Proficient in developing messaging that connects buyers business needs to technology solutions and certification
Developed and beta-instructed new courseware on topics such as Network Traffic Analysis and Optimization, Service Controllers, VoIP, switches, routers and all related protocols ( QoS, 802.1p q VLANs, MPLS)
JEFFREY RIES Page 2
NORTEL NETWORKS (formerly Bay Networks), Billerica, MA 1996 3/2000
Worldwide Technical Sales Training Manager/Instructor
Reported to the Director of Worldwide Training and managed worldwide training development, sales, contracts, programs, and product support through a staff of 16 employees. Held dual role as Group Manager and Instructor.
Product managed and executed the definition, development, budgetary needs, testing, final pricing, delivery mechanisms, and updating of technical sales solutions for the entire Nortel Networks direct and indirect sales force
Built a worldwide Technical Sales Training team, providing classroom oriented, leader-led and real-time web-based training (Centra) to 10,000+ direct and indirect Nortel sales representatives and systems engineers annually
Co-developed a certification program for qualified resellers to establish purchasing/training levels
NET2NET NETWORKS, Hudson, MA 1995 - 1996
Worldwide Systems Engineering Manager/Systems Engineer/Product Manager
Educated end-users in ATM technology, network inventory management, network configuration analysis, and competitive advantages of the Net2Net Analyzer products
Set product direction, coordinated successful implementation, developed product materials, wrote business plans, created market requirements, trained and supported the sales and support organization to successfully sell the product.
SYNOPTICS/BAY NETWORKS, Waltham, MA 1988 - 1995
Systems Engineering Manager/Systems Engineer
Designed and presented migration strategies to end-users allowing them to move from legacy LAN/WAN technologies to faster ATM, Fast Ethernet, and Gigabit solutions
Provided reseller/integrator technical support in pre- and post-sales environments
Provided direct field fix information to corporate engineering for product development
Five consecutive years of Presidents Club attendance due to technical/sales goal attainment EDUCATION
Susquehanna University, Selinsgrove, PA
Bachelor of Science Physics
Minors in Math and Film
Dean's List three semesters
VIDEO/FILM/AUDIO RELATED PROJECTS
Defined, designed, and created an award-winning, animated holographic movie for multi-school presentations.
Included the design and creation of all laser/shutter technology and appropriate viewing equipment
Sports music video project (freelance project during senior year)
Storyboarded/video-taped/edited an entire year of athletic events for use as a recruiting tool for Susquehanna University
TRAINING/CERTIFICATION
Project Planning Management (theory MS Project)
Professional Negotiating
Holden Power Base Selling