Akon Offiong
Email: *********@********.***
Address: **** ********* ***** #***
City: Sacramento
State: CA
Zip: 95833
Country: USA
Phone: 770-***-****
Skill Level: Experienced
Salary Range: $70,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
SUMMARY:
Provide documentation and technical writing support through detail oriented, and process driven methods to manage cross-functional deliverables and communication. Building on current Project Management skills through continued education at Boston University`s Information Technology Project Management Masters of Science program.
EXPERIENCE:
01/12-Present Xerox Corporation, State Healthcare LLC Documentation Specialist
Provided technical documentation services for the Design Development and Implementation team of the California Medicaid Information Management System Replacement Project.
* Authored and assisted in authoring Project Management Methodology (PMM) and System Development Methodology (SDM) Plans.
* Gathered requirement from Request for Proposal (RFP) and Narrative Technical Response (NTP) as well as through interviews with Subject Matter Experts (SMEs) on processes and procedures.
* Planned and coordinated California Medicaid Management Information System (CA-MMIS) Phase I Project Kickoff: Assessed discussion topics, selected speakers, developed kickoff materials such as the project history and timeline.
* Developed Project-wide requirements gathering document.
* Authored whitepaper on Camouflage (a data masking solution) highlighting its pros and cons.
* Created technical diagrams depicting the legacy (As-Is) and Replacement (To-Be) systems` concept and context.
* Provided editorial support in the development, writing, editing, rewriting and formatting of technical documentation following established guidelines, performed quality control task on documentation packages delivered to clients and managed team documents in SharePoint.
03/11-10/11 Xerox Corporation, Solutions Business Unit, A&PM Integration Team
Technical Writer
Provided technical documentation services for engineering collaterals, business processes, corporate compliance initiatives and systems integration related documentation.
* Collected systems requirements from stakeholders and developed business requirement specifications for A&PM Applications in TTM 3.1p. TTM 3.1p is the define stage of the Xerox`s delivery process. Delivered various collaterals for the Define, Develop, QA phases of the engineering process.
* Managed & uploaded documents to the Xerox Information Management Time to Market (XIM TTM) Team SharePoint Site for TTM phase gate sign off.
* Worked with the Integration Manager/Technical Program Manager to translate business requirements into High Level Design Specifications.
* Managed revisions of engineering collaterals.
* Communicated collateral status and team dependencies to close action items.
08/00-03/02 Clark and Washington P.C. Law Firm
Administrative Assistant
* Prepared legal pleadings for bankruptcy cases.
RELEVANT EXPERIENCES
03/02-3/11 Divine Visitation International Church
Technical Office Consultant
* Supported the Church`s relations database management system & provide maintenance and data entry services.
* Create and managed the external internet presence and help implement the Church`s branding strategy.
* Prepared seminary publications and church auxiliary study materials.
SKILLS
Proficient in Microsoft Word, Excel, Visio, PowerPoint, Publisher, Project, Outlook, SharePoint, DocuShare, Adobe Acrobat, Reader,
Conversant with Oracle 11g, Java, MS Access
EDUCATION:
2011-Present Boston University (Online Program)
MS Candidate, Computer Information Systems (Information Technology Project Management)
1994-1999 University of West Georgia, Carrollton, GA
BA International Economic Affairs
BA Political Science