Brian Fifolt
Email: *********@********.***
Address: **** *. ****** **
City: Denver
State: CO
Zip: 80231
Country: USA
Phone: 303-***-****
Skill Level: Management
Salary Range: $70,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Brian J. Fifolt, CAM
3365 S. Tulare Ct. 303-***-****
Denver, CO 80231 *********@********.***
SUMMARY OF QUALIFICATIONS
High energy Management & Sales Professional with exceptional interpersonal and communication skills and an extensive background in the following broad-based competencies:
Strategic Management Consultative Sales Training
Due Diligence Key Relationships Client Satisfaction
Transitions Budget Development Operations Policies Implementation
* Excellent qualifications in strategic planning with comprehensive knowledge of management, organizational development, team building and project execution.
* Proven ability to motivate and train associates for success and industry growth.
PROFESSIONAL EXPERIENCE
Ponderosa Property Management, Denver, CO 10/2012 - Present
Regional Manager
Currently managing a portfolio and motivating sales teams to meet owners expectations, create and develop lasting relationships with vendors and staff, and enhance a system to maximize and achieve the highest Net Operating Income possible.
* Work with the owners to identify property goals and objectives.
* Implementation of effective cost control, revenue maximization and delinquency management.
* Work with Business Managers on yearly operating budgets and sales/marketing plans.
* Effectively maximize rental income which will result in high occupancy and competitive pricing through the leasing staff and personal efforts.
* Ensure all required weekly, monthly and quarterly reports are completed accurately and in a timely manner.
* Train and motivate Associates to achieve sales goals.
* Maintain thorough product knowledge on all properties and that of major competition through site visits and market research.
* Ensure that the established policies and procedures are within the Company`s policies.
Embrey Management Services-Wheat Ridge, CO 7/2012 - 9/2012
Community Manager
Managed a class A 378 unit lease-up community.
* Responsible for all resident/customer functions; including leasing, move-in, resident concerns, move out, and final account statements
* Reviewed monthly activities including; lease renewals, application reviews, and lease changes
* Supported and maintained a staff of 9 in order to create a team oriented organization
* Evaluated all service requests and sustained relationships with current and former residents
* Launched and continued vendor relations by researching vendor references, requesting bids, scheduling, and follow up
* Constructed monthly, quarterly and yearly budgets
* Maintained overall marketing efforts by conducting weekly market surveys, analyzing market trends, and crafting new ideas to add to existing marketing plans.
Alliance Residential Company - Las Vegas, Phoenix, Denver, CO 2/2001 - 6/2012
Regional Performance Director
Experience with the company includes starting as an on-site manager followed by floating manager to fill gaps in the Mountain. Certified Trainer for the company in 2002 followed by promotion to Executive Assistant to the Vice President of Operations for the Mountain Region. Experience with multiple transitions in the Mountain Region resulted in promotion and creation of Transition Director Position and relocation to Phoenix, AZ. In August of 2010 changed roles to become Regional Performance Director for the Mountain Region.
* National Yardi trainer; conducting live interactive training sessions in computer labs and small groups using laptops. Trained usage of Yardi 4.5, 5.0 & 6.0. Created Yardi manuals and revised as versions of current systems changed. Training all aspects of Yardi including, leasing steps, resident functions, rentable items, P.O. systems, amenity based pricing, maintenance and much more. Transitioned new acquired properties from current software systems such as AMSI into Yardi using custom scripts.
* Facilitate Associate training courses regarding policies, procedures, systems and operations throughout the Denver, Colorado Springs and Salt Lake City Areas.
* Conduct training via interactive, online classrooms, as well as through one-on-one sessions
(Alliance Residential Company (continued)
* Work closely with the Vice President of Operations and Regional Manager to analyze and monitor the growth and development of Associates; participate in troubleshooting personnel and policy-based issues on challenged assets
* Facilitate regional challenge and recognition programs
* Maintain knowledge of current market trends, real estate laws and changes
* Coordinate all aspects or the property transition process, such as utility transfers, property information and coordination with Seller, Buyer, Accounting, and IT Departments, Data transfer, computer order, Policy and Procedure set-up, collateral materials order. Due Diligence for prospective buyers, data correlation and comprehensive analysis. Travel weekly for Transitioning communities in and out of company portfolio.
* Trouble shoots communities in need. Develop plan of action for increased occupancy.
* Audit support and overall operational standards evaluation.
* Experience with managing class A, B and C communities up to 350 units. Completed weekly and monthly operating reports, budget outlines and marketing reports. Directed and motivated staff to meet owner`s economic objectives. Experienced in property rehab totaling 1.5+ million. Involved in due diligence and property take over and set-up. Posted cash & revenue, handled resident concerns and complaints, applicant screening and managing staff.
* Provided technical support for AMSI & Yardi Voyager 4.5, 5.0 & 6.0 operating software and windows based programs. Proficient in networking, LAN/WAN Management, Systems Support, Network Administration, Troubleshooting and new computer set-up.
Corporate Associate of the Year 2007 (Peer nominated)
Executive Assistant of the Year 2005 national awards (Total of 5 possible candidates company wide)
Executive Assistant of the Year 2005 local awards
President`s Award 2004 (50 +/- awards given throughout 7 states and over 1000 Associates, Peer-Nominated)
Awarded Customer Service Excellence award for 2001 (Customer/Resident nominated award)
Awarded Net Operating Income Award for 2001 & 2002 (One award per region)
Awarded Training Certification for 2002
A.R.C. committee volunteer - 2001 & 2002 & 2003 (Committee responsible for planning and executing annual Fun Day, Maintenance Appreciation Day & Holiday Party)
ADDITIONAL WORK HISTORY AVAILABLE UPON REQUEST:
COMPUTER SOFTWARE
Yardi 4.5, 5.0 & 6.0. Windows 7, Vista, XP and later. Microsoft: Server 2003, Exchange, Word, Excel, Outlook, Publisher, One Note, PowerPoint, FrontPage, SharePoint, Access & Works. Multiple anti-virus and anti-spam software solutions, Citrix, Cisco VPN, PC anywhere, WinZip and many more. Capable with virus detection and clean-up for infected systems. Can install hardware and software and troubleshoot issues of all kinds.
EDUCATION
Community College of Southern Nevada - Las Vegas, Nevada
VOLUNTEER WORK
I started a Non-Profit Organization called P.A.W.S. Colorado (Pets Are Wonderful Support) which we provide supportive care for the companion animals of senior citizens, persons with disabilities and those coping with life challenging illnesses.
Southern Nevada Multi-Housing Association
Chairperson for the newsletter committee:
* Published bi-monthly newsletters with information geared specifically at the multi housing industry.
* Awarded Outstanding Volunteer for 2002
* Volunteer for the National Apartment Association Convention
Silver State Apartment Association
Volunteer for the National Apartment Association Convention
Habitat for Humanity Las Vegas