Software Engineer Air Force

Jeanne E. ZuckerJohnson City, TN *****

E-mail: ********@*****.***

Summary of Qualifications

Over twenty-eight years experience in the Information Technology field involving system analysis,

database design, and training. This experience includes eighteen years as a teacher and trainer

of computer technology in business and educational environments. Reliable, excellent

communication skills and a team player.

Skills

Technical SkillsSoft Skills

Unix

MS Project

HTML

SQL Server

Oracle SQL

Crystal Reports

Visio

Microsoft Office Suite

Excellent verbal communication

Excellent written communicaton

Team player

Detail oriented

Excellent problem solving skills

Excellent time management and organization skills

Education

Masters of Business Administration, Troy State University, Montgomery, Alabama, December 1990.

Bachelors of Science in Business Administration with Major in Accounting,

Tennessee Technological University, Cookeville, Tennessee, March 1981.

Work History

August 2010 to present

Education Manager BCTI

Johnson City, Tennessee

Serving as Education Manager for Training Department at BCTI, a provider of IT business solutions and training.

January 2008 to present

Adjunct Faculy East Tennessee State University (ETSU)

College of Business & Technology

Johnson City, Tennessee

Teaching in an adjunct capacity at ETSU in the Department of Management and Marketing within the College of Business and Technology.

January 2006 to August 2010

Grant-Writer (part-time) University of South Florida (USF)

Department of Pediatrics

Tampa, Florida

Investigate and explore grant and foundation fund raising for monetary support of the USF Pediatric

Mobile Health Program. Funds raised have totaled over $350,000 since December 2005.

September 1997 to May 2007 Independent Consultant / Trainer

Jacksonville, Florida

Served as contract trainer developing and teaching classes such as Unix, Crystal Reports,

Microsoft Project, Microsoft SQL Server Implementation, HTML and Microsoft Office desktop

packages. Clients included Blue Cross Blue Shield, CitiStreet, Fidelity National Finance,

Gate Petroleum and City of Jacksonville. Also developed applications using Microsoft Access

for several clients.

July 2000 to July 2001

May 2002 to July 2002

Visiting Lecturer Auckland University of Technology

Auckland New Zealand

Technology courses included Logical Database Design using Oracle 8i software and Data Modeling

using the Unified Modeling Language (UML) and Microsoft Visio Software.

January 1993 to December 1998

Adjunct Instructor Florida Community College at Jackonville

Jacksonville, Florida

Taught in an adjunct capacity at FCCJ. Courses taught included Introductory Computer Concepts,

Microcomputer Application Software, Introduction to Programming and Algorithm Design,

Information Systems, Spreadsheet Concepts and Practices, and COBOL Programming.

April 1991 to August 1992

Senior System Analyst ETA Technologies

Montgomery, Alabama

Developed a database system for the United States Air Force to process equipment orders and

perform status reporting. This system utilized Unisys MAPPER database software. The customer and

job position were the same as with RJO Enterprises. The Air Force customer needed a

different contract avenue to extend my services.

May 1989 to April 1991

Software Engineer Subcontactor to RJO Enterprises

Montgomery, Alabama

Provided analysis, design, and programming support to the Air Force as described above.

I was considered self-employed as a subcontractor to RJO.

July 1987 to February 1989

Senior Software Engineer Tybrin Corporation

Fort Walton Beach, Florida

Served as lead software engineer of a development team for a Management Information System for the

Eglin AFB Armament Division. Initiated and conducted user training classes for these financial

applications. The System Program Offices (SPO) MIS utilized SQLPLUS, SQLFORMS, VAX FMS and

FORTRAN with the Oracle database management system. This effort contributed directly to Tybrin

being named Outstanding Small Business of the Year for Eglin AFB and also the Southeast Region

Outstanding Small Business of the Year. Possessed a DOD Security Clearance.

Also served as lead software engineer for development of a Flight Test Planning System for

Norden Systems, a division of United Technologies. The system was developed on a MicroVax II

using various DEC VAX software languages. These languages included DEC Control Language (DCL),

Vax Terminal Management Display System (TDMS), Vax Datatrieve, and Relational Database (Rdb).

August 1984 to July 1987

System Analyst, MAPPER Consultant Unisys (Sperry) Corporation

Montgomery, Alabama

Served as database consultant to the United States Air Force for the Information Processing

Management System (IPMS), an Air Force wide inventory system. My particular role was to provide

training, technical advice, and guidance for the effective use of computer resources,

specifically the MAPPER software language. Served as MAPPER Coordinator, System Administrator,

and MAPPER Programmer. Tasks involved database design, security procedures, and overall system

monitoring.

Provided system analysis and led programming support for the Air Force Office of the Future

Accounts Receivable System at Lowry Air Force Base, Denver, CO. Trained Air Force personnel in

MAPPER programming for continued development and maintenance of the Accounts Receivable System.

January 1983 to July 1984

Product Cost Specialist NCR Corporation

West Columbia, South Carolina

Responsibilities included establishing and reviewing product cost standards for manufactured

assemblies. Reported to higher management on a monthly basis concerning cost variances for both

parts and labor. The job utilized computer on-line systems as well as Multiplan spread sheets

for analysis and reporting.

May 1981 to December 1982

Financial MAPPER Coordinator Sperry Univac

Bristol, Tennessee

Adapted accounting procedures, reports, and charts to computer methods using MAPPER software.

Served as interface between Accounting personnel and Information Systems and Control personnel.

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