Health Process Improvement

Shari L. Damon

Cornell University *M** Martha Van Rensselaer Hall Ithaca, NY 14850

585-***-**** *****@*******.***

PROFILE

Enthusiastic and motivated leader with strong interest in hospital operations, particularly process improvement, within a

pediatric organization. Professional experience in corporate communications, policy research, and pediatric Hospitalist

administration. Dedicated to improving the health and happiness of children and young adults.

EDUCATION

CORNELL UNIVERSITY, Sloan Program in Health Administration, Ithaca, NY

M.H.A., GPA: 3.69, May 2012

HOBART AND WILLIAM SMITH COLLEGES, Geneva, NY

B.A., Public Policy, magna cum laude, May 2010

Phi Beta Kappa, Zeta of New York

Dean s List (all semesters)

Intercollegiate Tennis Association Scholar-Athlete

Sport: Division III Women s Tennis, Fall 2006-Spring 2010

Team Captain, Fall 2009-Spring 2010

Member of the 14th ranked doubles team in ITA Division III Women s Northeast Region, Fall 2009

Student Athlete Health Awareness Peer Educator, Fall 2008-Spring 2009

EXPERIENCE

FLOATING HOSPITAL FOR CHILDREN AT TUFTS MEDICAL CENTER, May 11 July 11

Boston, MA

Administrative Intern

Interviewed 24 ED Physicians, ED Nurses, and Hospitalists to examine the relationship between Hospitalists and ED

physicians. Wrote research report regarding findings.

Conducted telephone interviews with patient placement center representatives from several prominent local hospitals to

determine best practices for admissions process. Wrote summary of research findings for One Call Admissions

initiative.

Created and presented process maps for One Call Admissions initiative and Medication Administration Check

committee.

May 09 August 09

AMERICAN DIABETES ASSOCIATION, Boston, MA

Corporate Communications Intern

Recruited and registered over 200 individuals and corporations for Diabetes Walk.

Developed law firm challenge to encourage Boston-area law firms to participate in and donate to the Diabetes Walk.

INTERNATIONAL LONGEVITY CENTRE-UK, London, England Feb 09 May 09

Policy Intern

Conducted policy research and composed reports on longevity, aging, and population change for the European extension of

the ILC-UK s website.

Researched and summarized events and articles concerning European nutrition to update the European Nutrition for Health

Alliance (ENHA) website.

THOMPSON HEALTH, Canandaigua, NY May 08-Aug 08

Corporate Communications Intern

Published article regarding internship experience in Thompson Topics Associate Newsletter.

Assisted the CEO, CFO, and Corporate Communications Associates in reviewing budgets and fiscal plans for each

department, establishing goals for the hospital and Board of Directors, and fostering a positive image of the hospital

throughout the community.

ADDITIONAL SKILLS

Practical knowledge of Microsoft Word, PowerPoint, and Excel

General knowledge of SPSS for Windows

Volunteer activities have included: Seneca Lake Terrace Volunteer; Happiness House Volunteer; Border City Multiage School

Volunteer; and Geneva Community Lunch Program Volunteer.

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