Manager Sales

Todd Zagurski

Email: *********@********.***

Address: **** **** **** ***

City: Chula Vista

State: CA

Zip: 91915

Country: USA

Phone: 310-***-****

Skill Level: Director

Salary Range: $100,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

TODD ZAGURSKI

*********@********.*** Home 619-***-**** Mobile 310-***-****

EXECUTIVE PROFILE

Performance driven Senior Executive with 20 years of progressively responsible leadership positions and extensive achievements in multi-state, multi-unit companies.

Experience includes 15+ years full profit and loss responsibility; both independent operator and union environments; writing and implementing company policy; business development with a proven ability to grow revenue as well as lead sales initiatives.

Effective with Fortune 500 customers.

Proven ability to turn around under performing operations including reducing cost structures, process improvement and quality focus.

Demonstrated expertise in launching startup companies.

PROFESSIONAL EXPERIENCE

CAREY INTERNATIONAL/EMBARQUE

National leader in corporate and executive transportation

Vice President of Operations, West Region (Promotion) 2006 - 2012

Vice President, General Manager 2009 - 2012

Dual Role reporting directly to CEO/CFO. Led Carey operations in Los Angeles, Orange County, San Francisco, Dallas and Indianapolis. Additionally, led Embarque Operations in Los Angeles, Orange County and San Francisco. Complete P/L responsibility as well as budgeting and forecasting for all locations generating $31M annually. Manage four General Managers overseeing 185 employees and 120 Independent Operators (IO's) in three states as well as dotted line responsibility for six Directors of National Sales and three Controllers.

Successfully launched secondary brand, Embarque. Involved in all phases of launching a startup company from concept to launch including permitting and regulatory compliance; pricing strategies; policy/standards creation and implementation; asset acquisition; recruiting, hiring and training; as well as brand management

Developed and implemented pricing structure that resulted in exceeding budgeted revenues by 73%

Co-wrote and implemented Carey Operations & Standards Manual, Embarque Operations & Standards Manual, Embarque Driver Training Manual

Developed and implemented quality report that became company standard.

CAREY INTERNATIONAL, Los Angeles

Vice President/General Manager 2005 - 2006

Restructure of US Operations. Oversaw Carey operations in Los Angeles and Orange County utilizing 65 IO's generating $10M annually. Managed all aspects of the operation including a Director of Operations, Controller and two Directors of Sales.

Developed sales strategy focusing on diversifying key vertical markets that led to 15.6% revenue gain.

Successfully defended use of IO's when challenged legally.

Met budgeted revenue growth as well as quality goals, by forecasting need for additional IO's based upon geographical need as well as vehicle class.

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CAREY INTERNATIONAL, Los Angeles

Regional Vice President of Operations, West Region(Promotion) 2002 - 2005

Dual role. Oversaw operations in Los Angeles/Orange County and San Francisco, two of the largest livery fleets in the US, generating $20M annually. Managed activities of one General Manager, two Directors of Operations, two Directors of Sales and two Controllers overseeing 110 IO's and 60 employees as well as a vehicle maintenance facility.

Implemented changes in staffing that became company standard resulting in reduction of 10 Director level positions saving an estimated $600k+ annually.

Developed and implemented policies to strengthen practices pertaining to IO's.

CAREY INTERNATIONAL, San Francisco

Vice President/General Manager 2000 - 2002

Managed one of the largest livery fleets in the United States utilizing Independent Operators. Responsibilities included managing relationships with clients and vendors; revenue management; fleet management and quality control. Managed all aspects of the operation including a Director of Operations, Controller and Directors of Sales as well as a vehicle maintenance facility.

Made significant reductions to staffing levels to maintain profit margins during a time of declining revenues.

AVIS RENT-A-CAR, San Francisco 1990 - 2000

District Manager 1999 - 2000

Oversaw operations of a 6000 car fleet generating $80M annually. Directly involved with recruiting and training of 10 Operations Managers, Revenue Sales Manager and Human Resources Recruiter. Responsibilities include labor contract negotiations, developing and implementing policies, yield management, loss prevention and quality control.

Implemented procedures that led to an overall 99.2% quality rating which resulted in moving the location #58 to #3 in overall quality rankings for the company.

AVIS RENT-A-CAR, Pensacola

District Manager (Promotion) 1998 - 1999

Was directly responsible for the operation of five locations (one franchise) including two maintenance facilities with complete P&L responsibility generating $20M annually. Responsibilities included fleet management consisting of acquisition and disposal of vehicles and loss prevention. Forecasted fleet distribution needs to ensure proper utilization and revenue maximization.

AVIS RENT-A-CAR, Downtown San Francisco

District Manager (Promotion) 1996 - 1998

Directly responsible for management of 9 locations (7 franchises) with full P&L responsibility. Functions managed included: negotiating lease and concession agreements; franchise management; developed and implemented local renter program; forecast revenue volumes as well as determined pricing strategies.

Worked with local tourism boards to develop in-state marketing program.

AVIS RENT-A-CAR, San Francisco

Airport Manager (Promotion) 1995 - 1996

Managed activities of six Operations Managers, a Revenue Sales Manager, 300 union employees with an average fleet of 5000 cars and annual revenues of $50M.

Facilitated implementation of self-directed work teams by establishing comprehensive training programs.

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Implemented and directed productivity and quality task forces that achieved a 25% increase in service agent productivity and a 30% increase in vehicle quality.

Planned and executed the relocation of entire airport facility to new site while maintaining quality and service levels.

AVIS RENT-A-CAR, Orange County

Airport Manager (Promotion) 1992 - 1994

Oversaw activities of three Operations Managers, one Revenue Sales Manager and 150 employees with annual revenues of $15M.

Organized and directed hiring committees which resulted in a 25% reduction in turnover.

Achieved numerous record rental volume levels while at the same time decreasing overall customer complaints by 30%.

AVIS RENT-A-CAR, San Francisco

Shift Manager(Promotion) 1991 - 1992

Responsibilities included projecting rental demand and planning vehicle availability. Established and maintained service and productivity levels throughout shift and ensured continuity at shift transition. Directly involved with hiring training and motivation of 65 Rental Sales Agents.

Chaired Safety Committee with responsibilities that included adherence to OSHA standards, facilitating meetings and conducting safety inspections.

AVIS RENT-A-CAR, Phoenix

Zone Management Training Program 1990 - 1991

Successfully completed extensive six month training program that included comprehensive exposure to operations management; corporate sales; car sales; maintenance and damage responsibilities; all aspects of fleet management; profit and loss reports, and counter sales.

PREVIOUS EXPERIENCE: Retail store management and retail buying experience.

EDUCATION

Double Major: BA Economics and Political Science- University of California, Santa Barbara

Six Sigma Black Belt, Total Quality Management (TQM), Lean Management

PROFESSIONAL AFFILIATIONS

San Diego Regional Chamber of Commerce, San Francisco Convention & Visitors Bureau, Los Angeles Convention & Visitors Bureau, San Jose Convention and Visitors Bureau, Orange County Convention & Visitors Bureau, Beverly Hills Chamber of Commerce, Greater California Livery Association, Hotel Council of San Francisco, Pensacola Chamber of Commerce, SFO RAC Shuttle Bus Committee, SFO RAC Building Committee

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