Project Manager Assistant

Andrea Lynn Neuhoff 503-***-**** ******.*******@*****.***

UX METHODS

University of Michigan School of Information, M.S.I. [Expectd April 2013]

EDUCATION

Usability Testing

Focus: Learning and Technology, Human Computer Interaction, Community

Personas & Scenarios

Informatics, and Library and Information Services.

Heuristic Evaluation

Course Work: Contextual Inquiry and Project Management, Information Literacy

Contextual Inquiry

for Teaching and Learning, Transformative Learning and Teaching with

Ethnography

Technology, Information Architecture, Interaction Design, Graphic Design,

Comparative Analysis

Intellectual Property and Information Policy, Networked Computing: Storage,

Survey Design

Communication, and Processing, Principles of Management, Evaluation of

Wire Framing

System and Services, Design of Complex Websites, and Community Informatics

Seminar

PROGRAMMING

University of California, Santa Barbara, M.A., Religious Studies [2010] Python

Reed College, B.A., Religious Studies [2005] HTML

CSS

Google App Engine

Gastromighty.com, Usability Consultant [Winter 2012]

ACADEMIC PROJECTS

Google App Suite

Performed usability research.

Designed interaction map; researched and created personas and scenarios;

SOFTWARE

conducted comparative analysis, heuristic evaluation, online surveying, and

Balsamiq

usability testing.

Adobe Photoshop

School of Dentistry, University of Michigan, Project Manager [Fall 2011] Adobe Illustrator

Evaluated the information and communication processes between newly Qualtrics

centralized Human Resource Shared Service Center and their clients and users. Survey Monkey

Conducted contextual inquiry and user interviews. Developed workflow model Microsoft Office

and data visualization, including affinity diagram. Generated a robust Pages/Keynote

improvement plan with specific recommendations.

LIBRARY SKILLS

Scholarship on the iPad [Winter 2011]

Endnote

Identified gap in UM library instruction on using mobile technology for academic

Mendeley

scholarship for course on information literacy. Developed and implemented

LibGuides

workshop and video tutorial for GoodReader to reduce gap.

ITHAKA (JSTOR), User Experience Design and Research Intern [Summer 2012]

WORK EXPERIENCE

Participated in Agile development method. Created wire frames, design specs,

and recommendations for unreleased products.

Conducted usability research on unreleased products.

Analyzed survey data for stakeholder reports.

University of Michigan, Graduate Student Research Assistant [2011-Present]

Worked with Research Assistant for Professor and Associate Vice-President

Daniel E. Atkins. Investigating massive online open courses, badging movement,

and the ways technology and cyberinfrastructure will change universities and the

way students will learn in the future.

University of Michigan, Assistant Editor [2010-11]

University of California, Santa Barbara, Teaching Assistant [2009-10]

Taught Religious Studies/Physics 43: Origins; Religious Studies 80B: Religion

and Western Civilization II; and INT 95: The Modern Research University.

Prepared teaching materials; graded homework, essays, and examinations.

Directed and motivated student discussions. Advised students on writing skills.

University of California, Santa Barbara, Graduate Assistant for Academic

Librarian [Summer 2009]

Andrea Lynn Neuhoff 503-***-**** ******.*******@*****.***

Reed College, Assistant Dean of Admission [2005-07]

WORK EXPERIENCE

Initiated and organized recruitment activities for students from US. Created and

maintained relationships with prospective students, their families, and high

school guidance counselors.

Read and assessed 650+ college applications each year for admission.

Supervised and trained 20 campus tour guides and 6 on-campus dormitory

hosts each year. Coordinated special visits for large groups.

Reed Research Nuclear Reactor, Senior Reactor Operator [2001-05]

Performed regular operations and routine maintenance, and completed safety

paperwork.

Accountable for personal and public safety. Trained future operators and

promoted public knowledge of nuclear power.

Vice President, School of Information Student Association [2012-Present]

PROFESSIONAL ACTIVITIES AND PUBLICATIONS

Social Director and Treasurer, Community Information Corps [2011-Present]

Yahoo Scholarship for Grace Hopper Celebration of Women in Computer

Conference [Fall 2012]

What the h are 21st Century Skills? Quasi-Con, American Librarian

Association, University of Michigan, Ann Arbor MI. [Winter 2012]

What s the Keystroke Command for Information Literacy? Getting from Tech

Skills to Thinking Skills in Information Literacy in the Wild, ed. Kristin

Fontichiaro. Ann Arbor, MI: Smashwords Association. [Winter 2011]

Raids on the Researchable: Merton Research from Inspiration to Publication,

International Thomas Merton Society, Twelfth General Meeting, Loyola

University, Chicago, IL. [2011]

Counterpoint: Merton s Early Years in the Monastery and the World,

International Thomas Merton Society, Eleventh General Meeting, Nazareth

College, Rochester, NY. [2009]

Marian Theology and Devotion Series, First Presbyterian Church of Santa

Barbara Adult Education Series, Santa Barbara, CA. [2009

Editing Thomas Merton: Negotiating Identity in Autobiography, Religion and

Identity Conference, Northwestern University, Evanston, IL. [2009]

More information can be found at www.andrealneuhoff.com

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