Sales Marketing
Resume:
Rick Veira
Senior Leader
Portland, Oregon USA
****@*****.**
www.veira.me
OBJECTIVE I am adept in building relationships, consensus, and a shared sense of purpose and am
known for my ability to quickly establish trust with employees, mediate disputes, and
motivate others into action. I enjoy opportunities to understand people one by one and
have a proven ability to carefully examine their motivation, strengths, character, interests,
and goals. In leadership roles, I have consistently demonstrated an ability to nurture and
stimulate individuals to develop their talents, achieve
EDUCATION
6/2009 - 12/2012 Marylhurst University, Lake Oswego, Oregon USA
MBA in Marketing
GPA: 3.83
9/1990 - 1/1995 California State University, Fullerton, Fullerton, California USA
BA in Psychology
GPA: 3.98
Honors: summa cum laude
EXPERIENCE
9/2011 - Present Multnomah County Small Claims Court, Portland, Oregon USA
Volunteer Mediator
Facilitate discussion between parties by exploring case issues and guiding the parties
toward finding their own solutions to resolve disputes through mediated agreements.
7/2008 - Present Standard Insurance, Portland, Oregon USA
Senior Business Research Analyst
Direct and analyze primary and secondary market research and competitive intelligence
activities to facilitate expanding product offerings and identifying customer opportunities.
Interpret and synthesize business unit needs, economic, financial, and marketplace trends
to support executive decision-making. Synthesize enterprise wide strategic and marketing
plan development, marketing research and business intelligence benchmarking and
reporting on markets, products, customers. Establish metrics, determine business needs,
partner with program management teams or resources, manage vendors.
9/2010 - 7/2012 Resolutions Northwest, Portland, Oregon USA
Treasurer and Board Member
Provide financial oversight and drive fundraising campaigns to increase funding for new
and existing programs. Participate in planning efforts for effectively marketing
organizational programs to the community by recommending growth strategies.
2/2007 - 6/2008 Icy Grape Designs, Portland, Oregon USA
Owner
Owned and managed a designer clothing business, while directing business planning,
creative sales techniques, and marketing strategies. Incorporated company and raised
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over $50,000 in capital to open clothing store and custom apparel design firm. Created and
executed marketing and strategy plans, directed business according to market changes;
and effectively supervised company sales and inventory control including budget and
financial aspects of daily sales. Delivered exceptional service, follow-through, and keen
attention to detail, leading to 10% increases monthly increases in sales.
4/2004 - 1/2007 IANX Enterprises, Portland, Oregon USA
Owner
Maintained communication with clients on a variety of issues to analyze information and
create a general comprehension of market status; aided clients in strategic planning,
marketplace and competitive business analysis, growth potential estimate, product
research, image and reputation analysis, brand building, service performance, and
improvements metrics. Identified and communicated complex interrelationships between
ideas, people, and organizations to provide in-depth understanding of business needs and
customer relationships. Collaborated with corporate leaders to transform business needs
into actionable marketing strategies and plans. Defined and implemented success criteria
for customer activations and deployments; set internal and external performance metrics to
improve efficiencies and reduce customer deployment time over 20%. Created and
implemented preventive client termination campaigns reducing terminations by over 30%;
managed client reference program; and classified resea
2/2003 - 3/2004 Kaiser Permanente, Portland, Oregon USA
Senior Market Research Analyst
Exhibited excellent consulting and communication skills by improving vendor and business
leader relations, conducting marketplace analyses, and translating business intelligence
into actionable strategies. Successfully developed a model for projecting the rate increase
of health plan competitors to communicate rate-setting decisions resulting in increase
sales. Reconfigured historic data in ways that revealed trends, identify opportunities, or
implemented solutions resulting in over 10% increase in customer satisfaction.
1/1999 - 1/2003 Providence Health System, Portland, Oregon USA
Research Analyst
Acquired an in-depth knowledge of Health Services research and business planning
needs, including optimal methods and structure for design and application of research
protocols and marketing plans. Effectively organized and lead multi-disciplinary teams to
determine and resolve philosophical and technical ideas into actionable plans. Functioned
as effective leader in motivating team members to communicate and operate efficiently.
Played instrumental role in creating project status reports and ensuring timely project
delivery.
SKILLS
Abilities - Broad Technical Proficie... - Cogent Analytic Skills - Compelling Communicator
- Driven Achiever - Energizing Leader - Exceptional Mediator
- Innovative Problem-Solve... - Relationship Builder - Strategic Thinker
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