Victoria James-Diggle

Email: abpm5i@r.postjobfree.com

Address:

City: Central Falls,

State: RI

Zip: 02863

Country: USA

Phone: 401-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Professional Accountant and Bookkeeper with 12 years of experience with accounts receivable and payable.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Educational Background:

High School Dipolma from Norton High School, Norton MA 1/2001 to 6/1966 (General)

Job History / Details:

Summary

Professional Accountant and Bookkeeper with 12 years of experience with accounts receivable and payable.Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Highlights

Strong organizational skills

Active listening skills

Sharp problem solver

Courteous demeanor

Large cash/check deposits expert

Invoice processing

Adaptive team player

Accomplishments

Multi-tasking

Cashiered with two cash registers at once in tandem to maximize customer flow.

Named Associate of the Quarter for exceeding all customer service goals.

Experience

March 1995 to October 2006

The Salvation Army Providence, Rhode Isalnd

Bookkeeper

Executed accounts receivable reporting enhancements and reconciliation procedures.Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software.Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions.Reviewed accountantÆs book entries to ensure accuracy of the G/L.

October 2007 to May 2011

Marshalls N. Attleboro, Massachuetts

Cashier

Replenished merchandise shelves with items from the stockroom.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.Trained [2-5] new employees quarterly.Cross-trained and provided back-up for other customer service representatives when needed.Worked as a team member performing cashier duties, product assistance and cleaning.Assisted customers with store and product complaints.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.

January 2007 to October 2008

Central Drug Central Falls,, Rhode Island

Cashier

Worked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store.Assisted customers with store and product complaints.Processed and issued money orders for customers.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Replenished merchandise shelves with items from the stockroom.

Education

1966 Norton High School Norton, Massachuetts

High School Diploma General

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