Manager Management
Resume:
Brian Lockhart
Kirkland, WA 98034-4305
*****@*************.***
P ROFILE:
I m a proven program manager and team leader in the internet technology and video game industries, with 15+
years of experience shipping and running world-leading, industry changing products and services on time and
under budget. I ve been fortunate enough to be able to leverage my passion for technology and entertainment
into a challenging and rewarding career. I thrive on being part of a team that has strong passion for what we re
working on and is focused on bringing excellent experiences to our customers in the marketplace.
Specialties: product, program and project management, videogame production, enterprise-scale web service
management, big data modeling / analytics and management, server / datacenter / network operations, PCI &
customer billing systems.
E XPERIENC E:
Senior Program Manager / Microsoft Game Studios,
Producer Core Publishing Group 2012 Present
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Relationship management and project management of published game with 3 party developer (Microsoft
confidential / product not yet publicly announced).
Coordination with other internal game publishing teams + Xbox platform & service teams for unannounced Microsoft
confidential future product releases.
Microsoft Technical
Senior Program Manager Computing Group 2011 2012
Live service product management and operations coordination across Windows HPC Server, Parallel Computing, and
Workbench Computing teams.
Program management of confidential / unreleased product focused on large scale analytics and modeling.
Worked with Microsoft s Business Platform Division (SQL) on several internal Big Data & Modeling initiatives project
was cancelled late 2011.
Group Program Manager / Microsoft Game Studios,
Executive Producer Turn 10 Studios 2009 2011
Management of team of producers tasked across all studio projects Forza Motorsport 4 + other Microsoft
confidential / not yet publicly announced titles.
Collaboration with other Microsoft teams to produce a prototype controller-free game demo using Xbox Kinect and
Forza Motorsport for the 2010 Electronic Entertainment Expo.
Work with studio senior management team to define new staff team structure that enables the studio to work on
multiple simultaneous game development projects.
Senior Lead Program Microsoft Game Studios,
2007 2009
Manager / Producer Turn 10 Studios
Managed team of producers responsible for the development, production and release of Forza Motorsport 3 for the
Xbox 360 gaming console. Forza 3 is a 92 rated AAA title with 2MM+ units sold worldwide.
Managed game asset production content pipeline for studio, including stabilization redesign of build and test systems
to allow the studio to scale and grow from single title to multiple concurrent title development efforts.
Managed core game engine development team. Prioritized feature development backlog and artist support efforts.
Helped drive studio adoption of Agile software development methodology (SCRUM).
Lead Program Manager Microsoft Xbox Live 2002 2007
Managed PM team responsible for operating the Xbox Live online gaming entertainment service and the Xbox.com
website. Xbox Live is now used by 25MM+ subscribers worldwide.
Worked on all versions of Xbox Live including beta, launch, and business critical releases such as the Halo2, Xbox360,
Live Video Marketplace, and Zune launches. Worked closely with design, development, and test teams to ensure we
released efficient, scalable, manageable service components.
Operational ownership of the account creation and billing provisioning systems for Xbox Live. Managed operations
relationship with internal Microsoft billing team, and represented Xbox during annual companywide external banking
industry PCI security audits conducted by VISA / Mastercard.
Managed Xbox console genealogy system, responsible for hardware-level network client authentication and antipiracy
controls.
Drove launch and operation of Xbox Live Video and Zune Marketplace, which enables digital video and music content
distribution through the Xbox Live billing and provisioning systems.
Responsible for SQL data migration during major platform release / schema change for Xbox -> Xbox360
launch. Migrated user data for 10m+ accounts while changing datacenters, with minimum downtime and z ero data
loss.
Lead Program Manager Microsoft MSN.COM 1999 2002
Managed the PM team responsible for standardizing, deploying and managing MSN s server software
platform. Worked with individual MSN site teams to gather requirements for base OS, IIS and SQL configurations, then
drove regular versioned global releases of preconfigured server installation binaries. Provided Tier 3 issue escalation
for Server Software Platform. Work with PM, Engineering and Test teams to troubleshoot performance / relia bility
issues, security breaches, etc.
Designed, deployed, and administered MSN.COM s worldwide server domain infrastructure, including migration from
NT4 / legacy domain model to Windows2000 Active Directory model.
Responsible for enterprise-wide Internet property monitoring for the various MSN websites. My team designed and
developed a new monitoring application and the underlying systems which support it. The system monitors and sends
issue notifications for over 70 separate server clusters, which are running on a variety of platforms in Microsoft
datacenters worldwide.
Senior Systems Engineer Microsoft MSNBC.COM 1998 1999
Lead systems engineer for MSNBC.COM, managed engineering team responsible for overall site uptime and
functionality.
Worked with Editorial and Operations teams to improve publishing processes and redesign the server farm to improve
site capacity and page rendering performance.
Created custom site monitoring and management system, which provided application and site performance
monitoring for MSNBC.COM as well as remote server and cluster management.
Drove major platform hotfix issues to completion with key groups within Microsoft: Windows, IIS, SQL
Production Supervisor Microsoft Finance 1997 - 1998
Worked with the MS-Sales Worldwide Financial Channel Measurement Data System. This is Microsoft s internal
financial reporting system which encompasses over 30 revenue datasources in 17 countries. My team was responsible
for 24x7 analyst coverage interacting with other teams in Europe, Japan, Ireland, Australia and the Far East.
Managed team of SQL Server 6.5 System Administrators and NT 4.0 / Windows2000 Domain Administrators for
worldwide corporate LAN / WAN, managing multiple SQL Servers and NT Servers across multiple domains. At the time,
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MS-Sales was the largest SQL database system running at Microsoft, and the 2 largest SQL deployment in the world.
State of Nevada District
IT Director Court 1995 - 1997
Responsible for all IT and network operations of the Court, directly serving 120 users in 5 locations. My team was
responsible for all aspects of the department including budgeting, network administration, coordination with other
County agencies, and development planning.
Implemented NT based TCP/IP network with Windows95 client PCs consisting of 6 servers in a multiple master domain
model, integrated with the County s existing Unix based enterprise network.
Ported legacy COBOL case management software system from Data General mainframe to Sun UNIX platform.
Designed and developed the Court s website for both Intranet and Internet users. The website serves as an Intranet
common link for exchanging case information between the various State of Nevada criminal justice agencies (Courts,
District Attorney, Public Defender, Sheriff) and for public Internet access searching of case information via a secure
database.
E DUCATION / AWARDS:
Bachelor of Science, Business Administration. Dual Major: Computer Information Systems / Finance GPA:
3.6 University of Nevada-Reno, May 1992
Second place - 1992 National Intercollegiate Stock Market Investing Competition.
Emmy Award winner 2005 National Academy of Television Arts & Sciences - Emmy for Development of Multiplayer
Console Technology, Xbox Live online entertainment service.
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