Customer Service Sales

Daryl Dippel http://www.daryldippel.com

*** ** ****** **, *********, ON, N1R 1N2

abpm47@r.postjobfree.com 289-***-****

Profile

Objective I am seeking a position in the development and support of complex electronic systems

Availability 24/7, Immediate as a New Graduate, class of 2012, I have my own car (G license) and cell phone

Education

McMaster University, Hamilton, ON

Software Engineering and Game Design (Bachelor of Engineering)

Four year program, Class of 2012, Eligible for Engineering Intern ( EIT) Program

Completed full cycled software development of Game from Engine ( C4 Engine + Doxygen)

Awarded Pioneer Hi-bred Scholarship for (Continued) Academic Success

Secondary Education at Wellington Heights Secondary School, One year served as Student Co -President

Work Experience

RMA Technologies, Cambridge, ON

March 2012

Electronic Product Engineer (Co-op)

Created software solutions in C (avr-gcc) for Atmel Microcontrollers (AT90USB and ATMEGA168)

Applied new programming to existing company specific schematics to reutilize existing products

Completed projects based upon PWM control, focusing on concise documentation

Produced scripts to automate common procedures and backups (including SQL databases)

Checkers Fun Factory, Hamilton, ON

Office IT / Inflatable Ride Mechanic June 2010 to February 2012

Maintained a working IT infrastructure (VMware, in place upgrades, technology tracking)

Experience in Security Technologies (Z Wave, DSC, etc.) and Telephony Systems (Nortel, etc)

Extensive travel and customer relations experience including management of time and staff

Provided 24/7 on call duties as well as operated during extreme hours (60 hr/ww) to complete projects

Provided Customer Service, Sales, Internal Management and Office Technical Support

Repaired various custom electronics containing PLC, motors and drives i.e. Mechanical Bulls

Certified ADM-I Technician by TSSA, specializing in repair of inflatable devices

May to August, 2009

D.M.A. Distributing, Mount Forest, ON

May to August, 2008

Shipping and Sales

Developed www.dmadistributing.ca and continue to consult on technology concerns

Duties included telephone based sales, inventory management and packaging.

Delivered shipments personally to clients and maintained good customer relations

December to August, 2007

Mount Forest Computers, Mount Forest, ON

Computer Repair Technician May to August, 2008

Diagnosed and Serviced computers and small home networks

Advised customers on purchasing decisions and future upgrades

Travelled to customer s locations to repair networks and office based systems

Key Skills

Engineering s focus on method over syntax has shown me a wide variety of programming practices including:

Extensive experience in C++ and C# (.NET), on windows and embedded platforms (Atmel / Arduino)

Ample projects in Java and Python on Linux systems using open source IDEs and libraries

Documentation and Version Control Systems such as Doxygen, Git, SVN, Perforce

SQL Database Management, Parallel and Scheduled Computing, Networking and Security

CAD systems (Solid Edge, MAX 3DS, Adobe Suite) and Mathematical Environments such as M ATLAB

My experience on site has lead me to further varied systems and challenges such as:

Android, Blackberry and Windows Mobile devices (Often using Visual Studio or Eclipse)

Automation systems, Security Systems (DSC), Telephony Systems (Nortel and VOIP)

Drives, Inverters, PLC s w/ active feedback and control and Mechanical Rides (ADM-I Cert.)

Windows Server Environments, Active Directory Controls and Virtual Machine Management

Office and Outlook Scripting via .NET, General Office Software and Hardware Maintenance

References

Randy MacDonald 519-***-**** Eric Paproski 905-***-****

More References available upon request. Code Samples are available at http://www.daryldippel.com

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