Customer Service Experience Director .Net Business
Resume:
Joan Graham
Email: *********@********.***
Address: **** **** **** **
City: Erie
State: PA
Zip: 16508
Country: USA
Phone: 814-***-****
Skill Level: Director
Salary Range: $35,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Joan C. Graham
1401 West 30th Street
Erie, PA 16508
*********@********.***
A highly skilled individual, with more than 25 years of business and customer service experience; seeking an opportunity for a new career challenge in a positive, people-oriented environment.
Personal Attributes
Works well with others team-oriented, empathetic, and non-judgmental
Flexible and responsive adjusts to change quickly, perceptive and insightful
Dependable strong work ethic
Skills Profile
Communicates well verbally and in writing
Detail-Oriented organized, systematic approach to problem solving
Solid Managerial Skills in planning and developing procedures
Experience
(1985 Present) Owner/Director Harbor Care, Inc. Licensed Child Care Centers
Responsibilities include: developing and maintaining customer satisfaction; managing daily operations; hiring, training and directing staff; formulating policies and operational procedures; cost accounting and budgeting; adherence to Federal, State and Local governmental regulations; and ensuring that company resources are used properly and services are provided as designed.
Education Bachelor of Science - Education
Successfully completed numerous continuing education programs necessary for continued Pennsylvania Day Care Licensing
Earned Certificate in Microsoft Office 7 and 2010
Volunteer
Many years of personal service to Erie City Mission, Upper Room, and various women's ministries, programs and organizations
References furnished upon request
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