High School Customer Service

Sharona Harrell

Email: ********@**************.***

Address:

City: Tallahassee

State: FL

Zip: 32308

Country: USA

Phone: 850-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Objective: An able, enthusiastic, skilled, and reliable phlebotomy technician seeking a position that reflects my experience, skills, and personal attributes including dedication,integrity, passion for people,confidence in ability to stick patients, and the ability to follow through.

Educational Background:

High School Dipolma from Southeaster School of Health Science, Tallahassee FL 1/2001 to 11/2012 (Phlebotomy)

High School Dipolma from Lincoln High School, Tallahassee FL 1/2001 to 11/2012

Job History / Details:

Summary

Objective: An able, enthusiastic, skilled, and reliable phlebotomy technician seeking a position that reflects my experience, skills, and personal attributes including dedication,integrity, passion for people,confidence in ability to stick patients, and the ability to follow through.

Highlights

Certified in Basic Life Support (BLS)

HIV/AIDS Trained/HIPAA compliance

Team player with positive attitude

Good written communication

Self-motivated

Customer-oriented

Meets/exceeds goals

Attention to detail

Meeting minutes

Claims appeal procedures

Filing and data archiving

Accomplishments

Diagnostic/Ancillary Tests

Routinely demonstrated medical proficiency by performing, chemistry analysis, urinalysis and hematology for up to 50 or more patients per day.

OSHA Compliance

Properly disposed of daily biohazard waste in compliance with federal and local regulations.

Documentation

Documented patient intake information.

Assessment

Executed full patient assessments, including tubes and order of draw.

Experience

August 2010 to September 2011

Seven Hills Security Tallahassee, Fl

Security Officer/ Field Supervisor

Secured any and all sites by escorting clients, patrolling properties, securing any unsecured vehicles, answered multiple phone calls, supervised over 10 employees, and completed large amounts of paperwork at the end of each shift.

May 2008 to July 2010

Wakulla Correctional Institution Crawfordville, Fl

Correctional Officer

I supervised male inmates in using units, instructed inmates in house keeping and sanitation, supervised inmates in issuances of clothing and other personal effects.

Made periodic patrols of housing quarters and work areas, and initiated counts of inmates at regular and irregular one hour intervals.

Maintained control and discipline of inmates including use of physical restraints and restraining devices prevented the contradiction of contraband into institution.

Checked inmates incoming and out going mail on a day-to-day bases from contraband, maintained a periodic patrol either inside or outside of the institution to ensure the security and integrity of the institution and kept daily records of inmates attendance and location.

April 2007 to June 2008

Wal-Mart Supercenter Tallahassee, Fl

Department Manager

Supervised 2-4 Employees, maintained a clean and organized department, printed out floor plans and modules and completed them in a timely manner according to company seasons, completed store markdowns, yearly store inventories, assisted employee with merchandise and new merchandise layouts, assisted customers and responded to all questions and needs in regards to location of merchandise and return polices.

March 2006 to April 2007

McDonalds Incorporation Tallahassee, Fl

Crew Member

Maintained a clean and organized store, responded to customer questions and maintained great customer service, assisted with opening and closing store according to company policies,, attended continuous training for management, and assisted in the training of new employees, worked extra shifts if needed.

May 2002 to January 2005

AWI Office of Appeals Tallahassee, Fl

Exminer I

Answered multiple unemployment phone calls, helped with the incoming and outgoing mail, recorded CD's for unemployed client hearings, filed closed case, xeroxed case files, typed memos, entered appeals into system database, reviewed and examined remanded court cases, and received and sent important faxes.

Education

2012 Southeaster School of Health Science Tallahassee, FL

Certified Phlebotomist Phlebotomy

Explain procedures to patients walking them through the blood drawing process, testing and other procedures.

Provide a calm environment for patients in which blood samples are drawn.

Prepare the area for blood samples to be drawn by cleaning the area, applying the right amount of pressure and making sure the area is safe after the blood sample is taken.

Use the proper personal protective equipment to ensure patient and personal safety at all times.

Store blood samples by following different procedures related to the specific purpose for which each sample is drawn; put blood samples in accurately marked containers, add stains to the blood samples as required and complete preparation of samples for specific tests.

Monitor vital signs such as blood pressure, heart rate and respiratory readings of a patient when working as part of a medical team.

Update patient records with detailed patient information and blood test results through computer data entry and record keeping.

Take responsibility for the laboratory area where blood samples are drawn including preparation and clean up of the area.

Maintain inventory of equipment used for drawing blood samples.

Transport blood samples to the laboratory for testing purposes.

Perform clerical duties that may include reception work, write out requests for blood sample taking, clean and sterilize equipment, answer telephones.

2003 Lincoln High School Tallahassee, Florida

High School Diploma

Contact this candidate