Manager Management

Milan Spasojevic

Email: ********@************.***

Address:

City: Chicago

State: IL

Zip: 60659

Country: USA

Phone: 773-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

To give my employer my best and to further push the company to success.

Educational Background:

High School Dipolma from University Of Applied Sciences, Belgrade MT 1/2001 to 7/2007 (World Economy)

Job History / Details:

Highlights

Reliable and punctual

Cash handling

Reliable team worker

Neat, clean and professional appearance

Restaurant management

Fluent in English and Serbo-Croatian

Comfortable standing for long periods of time

Math and language skills

Wide variety of skills with bar drinks and serving

Accomplishments

Worked successfully as a co-manager at a Serbian cuisine restaurant, getting promoted to manager pushing the business to further success.

10 years of experience with bartending in Europe and States.

Recognized by peers and management for going above and beyond normal job functions.

Experience

December 2009 to November 2012

Boem Restaurant Chicago, IL

Manager

Up-sold additional menu items, beverages and desserts to increase restaurant profits.

Took necessary steps to meet customer needs and effectively resolve food or service issues.

Recorded customer orders and repeated them back in a clear, understandable manner.

Promptly reported complaints to a member of the management team.

Correctly received orders, processed payments and responded appropriately to guest concerns.

Served fresh, hot food with a smile in a timely manner.

Communicated clearly and positively with co-workers and management.

Resolved guest complaints promptly and professionally.

Properly portioned and packaged take-out foods for customers.

Quickly and efficiently processed payments and made accurate change.

Mastered Point of Sale (POS) computer system for automated order taking.

Carefully maintained sanitation, health and safety standards in all work areas.

Assisted with monthly inventory control and weekly stock ordering.

February 2003 to November 2008

Plastic Bar Belgrade, Serbia

Bartender/Shift Manager

Bartender at a high volume environment.

Took steps to make shift plan for all workers.

Took necessary steps to meet customer needs and effectively resolve food or service issues.

Communicated clearly and positively with co-workers and management.

Quickly and efficiently processed payments and made accurate change.

Assisted management with monthly inventory control and weekly stock ordering.

Education

2007 University Of Applied Sciences Belgrade,

Associate of Applied Science World Economy

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