Customer Service Administrative Assistant
Resume:
Chrys Deckert
Email: ********@***************.***
Address:
City: Elk Grove
State: CA
Zip: 95624
Country: USA
Phone: 916-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Energetic, results-oriented team-player eager to bring my strong administrative skills to a growing company who needs top-level support.
Educational Background:
High School Dipolma from CSU Stanislaus, Turlock CA 1/2001 to 5/2012 (Forensic Science)
High School Dipolma from Sacramento City College, Turlock CA 1/2001 to 11/2012
High School Dipolma from CSU Stanislaus, Turlock CA 1/2001 to 11/2012
Job History / Details:
Career Overview
Energetic, results-oriented team-player eager to bring my strong administrative skills to a growing company who needs top-level support.
Skill Highlights
Legal administrative support
Meets/exceeds goals
Attention to detail
QuickBooks
Microsoft Excel
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Spreadsheets
Internet Research
Documentation
Filing
Grammar
Letters and Memos
Multi-Task Management
Organizational Skills
Scheduling
Telephone Skills
Time Management
Core Accomplishments
Administration
Answered multiple phone lines, transferred calls to corresponding departments and filed client records.
Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Customer Service
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Professional Experience
2011 to Current
City Limits Sacramento, CA
Server/Bartender
As a server/bartender it is my job to make sure the customers are taken care of with the best customer service.
2010 to 2011
Affordable Designs West Sacramento, CA
Administrative Assistant
As an administrative assistant, it was my job to run the office.
I performed basic office duties such as answering phones, faxing, e-mailing, filing, and payroll data.
I also performed more perplexed duties such as, setting up meetings, scheduling client appointments, creating invoices, sending payment to the contractors we worked with, and scheduling payments to employees.
2010 to 2010
Samuelson & Associates Orange County, CA
Legal Assistant
As a legal assistant, it was my job to place files into correct folders, make sure cases were pulled before calendared trial date, send reminder e-mails and letters to clients reminding them of their trial date, answering phones, e-mails, collecting faxes, putting postage on letters, updating client list, and any other duties that the attorney's needed completed.
2009 to 2010
Déjà Vu Rancho Cordova, CA
Promotions Coordinator
As a promotions coordinator, we do cross promotions with other clubs and businesses.
We host events and do theme nights with other clubs.
We meet with the club owners and managers before hand to make sure everything goes smoothly.
We also make posters and fliers for all of the events we are promoting, to ensure a good turnout.
2008 to 2009
Target Corporation Sacramento, CA
Sales floor Team Leader
As a sales floor team leader, I ensured that my team and I kept the store neat and tidy.
We did inventory checks everyday, pulled merchandise from the backroom to fill the shelves on the floor, and made sure we kept our guest's satisfied.
I also did paperwork for ordering merchandise as well as team member evaluations.
2007 to 2008
California State Treasurer Sacramento, CA
Student Assistant
As a student assistant for the State Treasurer, I had a variety of job duties.
My job duties included, sending e-mails and faxes, answering phones, making copies, making daily schedules for the treasurer and assistant treasurer, working on special projects for the different boards and authorities the office is in charge of, and also creating documents and filing for the legal department inside of our office.
2007 to 2007
Johnny Rockets Sacramento, CA
Shift Manager
As a shift manager, I made sure that all the registers had money in the mornings, made sure the restaurant was neat and tidy for our guests, made sure all employees were in proper uniform, made sure great customer service was provided, and at the end of the shift counted money and closed out the registers.
2006 to 2007
Denny's Sacramento, CA
Server
As a server, it was important to make sure I was presentable and professional.
I also made sure I treated all my guest's with respect and made sure the had a good experience as well.
2005 to 2005
All State Insurance Sacramento, CA
Secretary
As a secretary for All State Insurance, I did basic office duties, such as, answering phones, faxing, making copies and filing.
As well as making insurance policies for customers, renewing policies, taking payments, and using the corporate database to update and store information.
Education
2006 Christian Brothers High School Sacramento, CA
2007 Sacramento City College Sacramento, CA
Present CSU Stanislaus Turlock, CA
Bachelor's of Forensic Science
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