Engineer Support

Rigo Avila

Email: abpljo@r.postjobfree.com

Address:

City: Tracy

State: CA

Zip: 95377

Country: USA

Phone: 209-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced, detail oriented IT professional with over 15 years' experience. Skilled at operating within a wide range of technical disciplines, including virtualization, networking, SAN storage and enterprise class messaging systems. Excellent written and oral communication skills. Capable of putting complex technical issues into easy to understand terms. Able to envision the big picture and develop complete technical solutions. Comfortable working for and in Enterprise environments. A passion for learning and for sharing knowledge with others.

Educational Background:

High School Dipolma from San Jose City College, San Jose CA 1/2001 to 6/1988 (Psychology)

Job History / Details:

Career Overview

Experienced, detail oriented IT professional with over 15 years' experience. Skilled at operating within a wide range of technical disciplines, including virtualization, networking, SAN storage and enterprise class messaging systems. Excellent written and oral communication skills. Capable of putting complex technical issues into easy to understand terms. Able to envision the big picture and develop complete technical solutions. Comfortable working for and in Enterprise environments. A passion for learning and for sharing knowledge with others.

Qualifications

Microsoft MSCA/MCSE

IT Infrastructure Design

Enterprise Messaging Design

Deployment and maintenance automation

Information security and risk assessment

Active Directory Design

HP Proliant Servers

Dell PowerEdge Servers

SAN Storage Technologies

Microsoft Exchange

Work Experience

February 2002 to August 2012

Opsware / EDS / HP Enterprise Services, LLC Tracy, Ca

TECHNOLOGY CONSULTANT

Design, implement and maintain complete technical environments for enterprise class and government customers using both physical and virtual platforms

Converted existing customer environments from physical to virtual resulting in a physical footprint reduction of 60 percentage

Developed video and technical training materials

On-call and escalations support in mission critical environments

Evaluate, establish and maintain security standards for new and existing customers

Microsoft Exchange server support for Good Technologies products

Information risk assessment, reporting and resolution.

June 2000 to January 2002

Commtouch, Inc Mountain View, Ca

SENIOR MICROSOFT EXCHANGE ADMINISTRATOR

Designed and deployed a global 11,000 seat Hosted Microsoft Exchange environment using Exchange 2000

Developed training and support documentation for front line support personnel

Provided technical leadership in the development of Hosted Exchange environments for this Microsoft Gold Partner.

July 1996 to January 2000

Insignia Solutions, Inc Fremont, Ca

EXCHANGE ADMINISTRATOR

Server and workstation administration of a hybrid Windows and Novell based network.

Microsoft Exchange v5.5 and Lotus cc:Mail systems administration across a geographically dispersed environment.

May 1995 to July 1996

Oracle Corporation Redwood Shores, Ca

NETWORK / DESKTOP SUPPORT SYSTEMS ENGINEER

Support for Oracle's Legal and Payroll information systems.

Windows NT hardware and software support including DHCP & WINS configuration.

Desktop support of the Microsoft and Oracle desktop suites of software.

July 1992 to May 1995

IBM / Lotus Development Corporation Mountain View, Ca

ELECTRONIC SUPPORT SYSTEMS ENGINEER

Provided electronic support within the cc:Mail Support department.

Supported several cc:Mail email products and gateways via our various support forums on America Online, CompuServe and direct email.

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