Customer Service Rep

Nicholas' InformationLocation: CHARLOTTE, NCTitle: Customer Service Rep Experience: 9-12 yearsWilling to Relocate: NoWilling to Travel: No TravelCareer Level: Entry LevelWork Status: U.S. CitizenMember Since: 2012-01-12 Helpful Links

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Nicholas P. Fuller

6216 Kestrel Court Apt 205 Charlotte Nc.28269.980-***-****. ****@*****.***

Objective

A Proven Leader with a strong organizational and results oriented philosophy with over 4 years in customer services & clerical experiences with multiple concentrations in Microsoft Office, organizational, interpersonal, clerical skills. Well experienced in analyzing consumer Behavioral, and Administrative duties . An effective self- starter who enjoys team building,and is versatile in all environments.

Experience

March 2007-Dec 2009

The Charlotte Museum OF History, Charlotte NC

Rental and Facilities Assistant

Being in control of the facility when being utilize by customer when renting a space and maintaining the upkeep of the facility. Also work the Front Desk of the museum and also assist guest and other vistors when looking for specific material

Feb 2008- Feb 2009

Days Inn, Charlotte NC

Front Desk Team Member

Check in guest up on arrival, Make Reservations; also take care customer questions and concerns about the city and also the hotel.

July 2007- Jan 2008

Southern Steel Engineering, Charlotte NC

Office Assistant

Run Copies, filing, renaming files on to the hard drive, revising drawings and send them to the architects as they are revised and voided . Working with Project Managers, Engineers, and Project Coordinators.

March 2006- March 2007,

Portrait Corporation of America Intl., Matthews NC

Paper Processor

Duties: To load a cassette with photo Paper in a dark light tight room and put it in the printer for and printer operator to load and print on.

Paramount Carowinds, Charlotte NC

March 2001- May 2007

Admissions Services, Customer Service

Duties: To help customers with their problems by telephone, in person and internet with problems concerning about tickets, and unsatisfactory about their visit inside and outside about park prices with admission and concerts, and events.

Education

Hopewell High School

August 2001-June 2005

Diploma in Marketing

Central Piedmont Community College

Business Adminstration

University of Phoenix Axia

June 2011- Present

Pursuing an Degree in Criminal Justice

References

References are available on request.

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