Engineer Customer Service

Mike Archambeault

Email: ********@********.***

Address:

City: Gilbert

State: AZ

Zip: 85233

Country: USA

Phone: 480-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Customer-service focused and self directed electronics engineer with over nine years experience in repairing electronic systems for the semiconductor industry.

Educational Background:

High School Dipolma from DeVry Institute of Technology, Phoenix AZ 1/2001 to 2/2000 (Electronics Engineering Technology)

High School Dipolma from Jamestown College, Phoenix AZ 1/2001 to 11/2012

Job History / Details:

Profile

Customer-service focused and self directed electronics engineer with over nine years experience in repairing electronic systems for the semiconductor industry.

Skills

Team work

Technical writing

Oral communication

Oscilloscope

Digital Multimeter

Circuit analysis

Customer service focus

Microsoft word

Microsoft excel

Windows 7

UNIX

Project management

Professional Experience

January 2000 to May 2009

ASML Tempe, AZ

Customer support engineer

Evaluated and diagnosed problems with ASML Twinscan and PAS 5500 systems and made appropriate repairs. Trained customers in the use of ASML equipment. Performed routine periodic maintenance of ASML at customer sites around the world.

December 1997 to July 1999

Circuit Components Inc Tempe, AZ

Applications specialist

Provided technical assistance to engineers for their current and upcoming designs. Provided phone support to customers recommending CCI products. Made appropriate phone calls to companies to inquire on the use of CCI products.

Education and Training

2000 DeVry Institute of Technology Phoenix, AZ

Bachelor of Science Electronics Engineering Technology

Graduated Magna Cum Laude

3.76 GPA

Dean's List

1993 Jamestown College Jamestown, ND

Bachelor of Arts History/Political Science

Dean's List

Minor in Business Administration

Additional Information

Enjoy working with computers and exploring there inner workings. Build own computers. Enjoy exercising and playing sports such as golf, tennis and racquetball.

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