Beatrice Falkler

Email: abpkz7@r.postjobfree.com

Address: ** *** **** **

City: OFallon

State: MO

Zip: 63366

Country: USA

Phone: 636-***-****

Skill Level: Management

Salary Range: $72,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Beatrice Falkler

35 Bay Hill Dr

St. Peters, Missouri

636-***-****

abpkz7@r.postjobfree.com

Summary: Although my most recent writing experience is with Army helicopters, I have interviewed Subject Matter Experts (SMEs) and users to develop logical, concise, easy-to-follow instructions (procedures) with illustrations for many different types of applications. Extensive experience with procedural and technical manual development to include the following:

Technical Publications/Procedures Development

1998-2012 Analyzed technical source data and simplified for non-technical users. Ensured proper grammar, spelling, and format consistency throughout a publication. Captured illustrations using SnagIt.

Modified illustrations using Corel Paint Shop Pro

Performed Quality Control (QC) for all customer deliverable publications

1981- 2012 Developed Standard Operating Procedures

Microsoft Office Suite

2008 - 2012 Created request for quote forms for vendor printing of technical manuals using Excel

2007- 2012 Created slides in Power Point

Analyzed hard copy format and designed Word(R) templates to match customer-preferred formats for historical data formats

1998- 2012 Created style names for text, graphics, headers, footers, etc.

Served as in-house help desk for Microsoft office software

Adobe Acrobat Professional 4.0, 5.0, 7.0, 9.0, and 10.1.

Created Portable Document format (PDF) files used for delivery to customer (along with hard copy manuals)

Created extensive bookmarking and linking for ease of navigation and quick access to referenced paragraphs, figures, tables, etc. - both internal and external references.

Local Area Network Administrator/Configure Manager for Publications Repository

1998 - 2012 Developed logical electronic filing system for publications repository.

Instituted naming conventions for documents and graphics.

Ensured user access to network - mapped drives to access network.

Training

1990-1997 Interleaf Desktop Publishing: Set up and conducted training classes for co-workers at Troop Support Command (TROSCOM)

1984 - 1985 Wang OIS Word Processing: Set up and conducted training classes for co-workers

1980 - 1981 Interactive Definition-Oriented Language (IDOL(R)): Set up and conducted training classes for IDOLA(R)) Business Application Systems Technical Training

Standardized General Markup Language (SGML)

1995 - 1997 Managed the SGML project to convert existing hard copy publications to SGML instances at Aviation and Troop Command (ATCOM)

Personal Qualities: Flexibility, adaptability, versatility, maturity, common sense, perseverance, dedication, loyalty, self-starter, ability to problem solve, to troubleshoot, to make decisions, and to develop and document procedures. Am a team player,but also work well independently.

Career History

Dynamics Research Corporation (1998 - 2012)

* Production manager for the creation and modification of electronic files, text and graphics, for all

technical manuals

* Set format and font requirements for each type of manual to support customer-directed specifications (i.e., Department of the Army Special Operations Aviation, King of Jordan, King of Bahrain, etc.)

* Created templates for each type of manual and stored on network for access to all writers, to ensure

consistency for multiple users working on the same project

* Wrote, edited, created, and modified text and graphics from drawings, manufactureraaas manuals, other

source data

* Formatted and performed quality control (QC), on all manuals we deliver to customers, for consistency and standardization [You can lead a writer to templates, but you can't make him use them]

* Wrote and maintained a Standard Operating Procedures (SOP) for publication preparation

* Converted publications from Microsoft Word(R) documents to Adobe Portable Document Format(PDF) files for customer delivery, along with the hard copy manuals

* Extensively bookmarked and linked PDF files for ease of customer navigation aaa both internal and external references

* Performed Configuration Management on folders and documents on dedicated server to store both current and historical data

* Evaluated and acquired new and updated software to aid in the preparation of publications

* Served as in-house help desk for Microsoft Office 2010 and other publication software

* Maintained the integrity of the Technical Manual Master Repository by restricting access

* Configured and managed electronic file system on the server. Again, with limited access to avoid accidental deletion

Aviation and Troop Command (ATCOM) - St. Louis, MO (1990 - 1997)

* Performed validation and verification (Val Ver) of various pieces of Army equipment (air conditioners, water purification units, clam shelters, etc.)

* Reviewed and edited contractor-submitted manuals prior to printing

* Performed Val Ver of hard copy and Interactive Electronic Technical Manual (IETM) for Longbow Apache helicopter. Reviewed IETM tasks on-line for completeness and accuracy of linked references.

* Provided written hard copy comments on a daily basis to pilots, engineers, and project manager for review and discussion. Incorporated changes/comments into the master database

* Wrote, produced, and distributed an SOP for ATCOMaaas publication

* Troubleshot hardware and software for ATCOMaaas publications

* Trained Publications Division personnel in Interleaf - desktop publisher versions 3.1, 5.0, and 6.0.

* Served as Interleaf Systems Administrator and technical support

* Managed the desktop publishing and Standardized General Markup Language (SGML) area for ATCOM's publications division

* Managed $1,000,000 project to convert hard copy publications to SGML to electronic instances. When parsed, documents are created and ready for WorldView, capable of being viewed on the Internet

* Maintained and updated ATCOM-developed Data Type Definition (DTD)

* Developed, produced, and distributed an SOP for the importing and reviewing procedures for SGML project

* Trained reviewers on policy, procedure, and project requirements

* Solved SGML tagging and importing problems

* Developed tagging schemes to accommodate historical data

* Tested contractor-submitted SGML instances for proper parsing and importing against the ATCOM-furnished DTD

* Managed the processing and review of imported data

* Managed the reviewing of effectivity tagging for equipment, materials, and special tools

VSE Corporation (1980 - 1981)

* Wrote, maintained, and distributed the Selective Service Data Management Procedures Manual

* Trained programmers in the Interactive Definition-Oriented Language (IDOL(R)) software package for

use on Basic 4 terminals

Teaching

* Taught junior high school General Math, Algebra, and Geometry - Prince George's County, Maryland

* Taught high school Algebra and first year Spanish - St Louis Archdiocese, St. Louis, MO

Software, Equipment, & Publication Type Experience

UH-60M Black Hawk Helicopters; MH-470 Chinook Helicopters; MH-60L Black Hawk Helicopters; A/MH-6J (Little

Bird) Helicopters; Longbow Apache Helicopters; Robertson Crashworthy Auxiliary Fuel Tanks; Troop Support Command Standard Operating Procedures Manual; Naval Facilities (NAVFAC) Office Procedures Manual and correspondence templates; Selective Service Standard Operating Procedures Manual

Windows 7; Windows XP; Unix; DOS

Adobe Acrobat Professional (4.0, 5.0, 7.0, 9.0, 10.1.3); Windows Office 2010, 2007, 2005, and 2003; Paint Shop

Pro 7.04, Pro X4; Able2Extract Professional 6.0; AutoCAD LT 2007, Auto DWGSee Pro 2.0; Snaglt 8.1.0;

lnterleaf 6.1.1; lnterleaf 5.4; lnterleaf 3.0; lnterleaf SGML 6.1.1; lnterleaf SGML 5.4

Presentations/Publications

1998 Publications Standard Operating Procedure- Preparation of Army Technical Manuals, DRC,St. Louis, MO

1998 Standard Operating Procedure for the Standardized General Markup Language Program, U.S. Army ATCOM,

St. Louis, MO

1995 Standard Operating Procedure for the ATCOM Publications Division, U.S. Army Aviation and Troop

Command, St. Louis, MO

1994 Standard Operating Procedure Manual for Office Procedures, U.S. Naval Facilities, VSE, Alexandria, VA

1985 System Documentation and User's Guide, U.S. Naval Research Laboratory, VSE, Alexandria, VA

1984 Selective Service Data Management Procedures Manual, Selective Service, SMC, Greenbelt, MD

Awards

2012 Employee Recognition Award, Silver, $500

2010 Key Contributor Award $1,200

2006 Key Contributor Award $500

Contact this candidate