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Manager Customer Service

Location:
Los Angeles, CA
Posted:
November 20, 2012

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Resume:

John D. Turkel

Los Angeles, CA

E-mail: ***@***.*** Website: http://www.johnturkel.com

Experience:

JT Designs, Piedmont & Los Angeles, California 1996-present

Principal

Marketed and sold Website design, strategy and e-commerce implementation services.

Designed and implemented client Websites; devised Internet marketing, PR and

commerce strategies for clients.

Managed and expanded scope of client relationships.

Clients include Zenith Insurance, PricewaterhouseCoopers, Pelican Performance,

iUniverse, and Broadband Sports.

Escalate, Inc., Redwood Shores, California 2000

Web Marketing Manager

Maintained corporate Internet presence, acquired, analyzed and reported on Website

traffic.

Developed on-line, print and tradeshow marketing materials and strategies; produced

live Internet broadcasts.

Researched, analyzed and recommended enabling technologies and Internet strategies.

Moonstone Interactive, Half Moon Bay, California 1997-1999

Web Design Manager

Led site layout and coding with team for clients such as Fujitsu, Thomas Dolby and

Beatnik. Assisted team with multimedia and Website development.

Developed on-line, marketing and sales strategies for company and clients.

Researched and analyzed enabling technologies and Internet strategies; presented

findings to Moonstone team and to clients.

Vitadata Corporation, Berkeley, California 1994-1996, 1997

Co-Founder, Production & Accounts Manager

Helped to conceive and develop Bio OnlineSM, the largest business-to-business

vertical Website for the life sciences industries which now receives over three

million hits per month.

Developed and managed relationships with clients, including Amgen, Genentech,

Merck, Ely Lilly, Pfizer, DepoTech and Corning Pharmaceutical Services.

Grew advertising sales from $0 to over $200,000 per year in two years.

Developed strategic partnerships with suppliers and industry organizations.

Implemented new services, marketing and pricing strategies.

Personally produced fourteen client Websites.

Produced Internet and traditional marketing materials. Managed trade show presences.

MagicMaker, Inc., Palo Alto, California 1996

Webmaster and IS Manager

Developed and maintained strategic partnerships supporting expansion into on-line

media.

Managed computer network, corporate purchasing, telecommunications services and

trade show presences.

Developed and maintained corporate Website.

MSB Technology Corporation, La Honda, California 1994-1995

National Sales Manager

Entered new national and international territories and doubled sales volume.

Negotiated OEM, wholesale and retail distribution.

Managed customer service, advertising, and trade show appearances.

Contributed to new product designs.

Education:

San Francisco State University Multimedia Studies Program 1997

Information Design, QuickTime VR, Multimedia Programming

Coursework related to Computer Science, Life Sciences, Mathematics, and Economics 1987-1994

U. C. Berkeley, U. C. Berkeley Extension, and Diablo Valley College

Skills:

Website development using HTML, JavaScript, CSS and plug-ins including QTVR, Flash, Shockwave,

RealAudio and Beatnik. Site creation applications including BBEdit, Allaire HomeSite, Adobe GoLive and

Macromedia Dreamweaver.

Understanding of Internet structure, client/server technologies, and computer networking.

Basic graphic design using Adobe Creative Suite.

Multimedia authoring with mTropolis and mPire, QuickTime VR, RealAudio Producer, and SoundEdit 16.

Experienced with Macintosh OS and Windows PC environments and applications. Familiar with UNIX file

systems.

Interests:

SCUBA, sports car club racing, international travel, digital and 35mm photography, LPs and vacuum tube stereo,

and cooking.



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