Fashion Design

Tricia D's InformationLocation: AUSTIN, TXExperience: 3-6 yearsWork Types:

Willing to Relocate: YesWilling to Travel: Do not mind travellingCareer Level: Entry LevelWork Status: U.S. CitizenMember Since: 2011-10-04 Helpful Links

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Tricia D. *********************@*****.********: (361)425-******** Bluff Springs Road #1303Austin, TX 78744

Employment Objective

Presently seeking employment to utilize multi-tasking skills, leadership experience, and customer service knowledge.Education

Del Mar/Coastal Bend College

Major: Core

Minor: Marketing

1/2007-6/2008

Austin Community College

Major: Fashion Design

Minor: Marketing

8/2005-6/2006

Professional Experience

10/2009 - Present

Customer Service Rep/Mobility Processer

Minacs: General Motors

Inbound Call Customer Service Rep: Provided superior customer service to General Motors consumers while remaining professional and navigating through web-based resources. Promoted as Pod Captan to oversee and provided support for small team of agents. Assisted supervisor on running reports and accomplishing daily set metrics

Offline Mobility Reimbursement Processor:I now review, process, and reimburse customers through the General Motors Mobility Reimbursement Program while stll maintaining Pod Captain responsibilities.

9/2008 - 10/2009

Customer Representitive

Paramount Productions: Sirius-XM RadioPromoted and sold XM Satellite Radio with incentives and special offers. Assisted customers within my authorization guidelines and provided support for other co-workers on the floor.

6/2007 - 5/2008

Server/Cashier

AppleBee's Bar and GrillServed food and provided minimal-moderate customer assistance when cashing customers out

Reference

Katherine Prince

Title: Supervisor

Company: GeneralMotors 512-***-****

John Perez

Title: Supervisor

Company: Sirius-XMRadio 361-***-****

Hector Macias

Title: Supervisor

Company: Applebee's Bar and Grill 361-***-****

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