Manager Customer Service
Resume:
School Address: Permanent Address:
Angela Mao
Carnegie Mellon University 186 Bogert Road
********@******.***.***
SMC 1926 River Edge, NJ 07661
Pittsburgh, PA 15213
EDUCATION Carnegie Mellon University Pittsburgh, PA
Bachelor of Science in Information Systems, May 2012
Minor: Biomedical Engineering
Relevant Coursework: Data Structures, Information Systems Milieux, Introduction
to Biomedical Engineering
EXPERIENCE Carnegie Mellon University Bookstore Pittsburgh, PA
Sales Associate, 2008 - present
Assisted customers in obtaining books, clothing, accessories
Acquired organizational skills
Recorded customer purchases on a cash register
Haagen-Dazs Shoppe Fair Lawn, NJ
Assistant Manager, 2007-2009
Assisted the manager in closing & opening the store
Kept track of business records, product ordering forms, finances, & inventory
in a database
Supervised 3-4 workers and provided customer service
Community Blood Services Oradell, NJ
Research Intern, May 2008 August 2008
Assisted the manager of the Executive Department
Created visual representations of blood donation data as well as statistics
comparing the company to its competitors
Evaluated stem cell, bone marrow and blood donation research of various
healthcare organizations
Worked initially as a volunteer with over 25 hours of service per week
Bergen Christian Testimony Church Wyckoff, NJ
Volunteer, 2002 to 2007
Prepared and served food to the homeless at the soup kitchen
Oversaw Sunday School by leading a youth group, worship and fellowship
Taught English and the bible to elementary school children in Taiwan on a
mission trip
Instructed elementary school children in mathematics every week
ACTIVITIES Tennis team Captain 2006-2007, River Dell High School
Taiwanese Students Association Board Member, 2009 present
Korean United Presbyterian Church Fellowship
Principle s List, Honor Roll 2006-2008
HONORS/AWARDS
National Honor Society, 2006-2008
Senate Citation- Honorable Mention All-Bergen County Tennis (2007)
SPECIAL SKILLS Microsoft Office, Matlab, Java, fluent in Chinese
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