Project Manager Quality Assurance

WWW.SMETAK.COM

Jean Caputo

JeanE-mail

JEAN

CAPUTO

**********@*******.**.***

SUMMARY

OF QUALIFICATIONS

Professional

experience: Over 15 years of experience in

information technology and business analysis. Experienced in software

development for a range of industries, including energy, financial and

manufacturing enterprises. Strong communications, analytical and research skills.

Experienced team

leader and group facilitator. Skilled in analysis and design of relational data structures; experienced in a variety of data and process modeling techniques. Wide range of software experience, with emphasis in Microsoft products.

Volunteer

experience: Over 7 years of community service in elementary

education including mentoring at-risk students, coordinating reading

enrichment programs, and assisting in classrooms in public school systems,

as well as serving as an educator, curriculum planner and training

instructor in Christian education programs. Also experienced in

literacy tutoring for adults.

EXPERIENCE

Information Technology Consultant -- Pittsburgh, PA and Katy, TX

Research, edit

and write on a variety of information technology subjects on

a free-lance basis. Produce corporate training courses on software

tools, articles for technical journals, reviews of computer technology

books and presentations for industry conferences. November 2000 - present.

Business Advisor -- NanoSoft Corporation, Houston, TX

Advised on staffing, project design, client development and communications for a 20-person software consulting firm. Wrote promotional material and proposals. Edited technical articles. Consulted on recruiting, selection, and staff development techniques. Recommended project methods and organizations for a broad range of Windows-based software development contracts.

March 1997 - March 2000.

Software Project Manager -- Pennzoil Company, Houston, TX

Managed information systems design, development and support activities for oil and gas production operations. Developed project specifications, schedules and cost estimates. Developed policies,

standards and procedures for data analysis and design. Developed training

curriculum for rapid application development on client-server platforms, with

classes tailored for managers, analysts and programmers. Specialized in

the application of logical and physical data modeling for relational databases

on client-server platforms. Staff of 6 programmers and analysts.

SQL Server, MS Access, and Windows. September 1992 -

February 1997.

Manager of Financial Data Administration

-- Mellon Bank Corporation, Pittsburgh, PA

Responsible for the design, development and maintenance of data and process models to support Mellon's financial and managerial accounting and control systems. Staff of 2 analysts. Served as project leader on key software efforts, including the first central relational database of detailed management performance information. DB2, SQL and COBOL on IBM mainframes and PCs.

September 1986 - September 1992.

Software Quality Assurance Specialist -- PERQ Systems Corporation

& Control Data Corporation, Pittsburgh, PA

Developed

quality assurance policies and control procedures for the complete software

development life cycle. Designed test routines for UNIX-like operating

systems software. Monitored beta installations. Supervised testers

and testing activities for personal computer software. Reviewed user

documentation for accuracy and clarity of technical content. Pascal and C

on a PERQ operating system. FORTRAN and BASIC on DEC and IBM operating systems.

May 1983 July 1985.

User Support Analyst -- Dollar Savings Bank, Data Services Division, Pittsburgh, PA

Coordinated communications between users and information systems staff.

Devised prompt solutions to user problems in an on-line real-time environment. COBOL and Easytrieve on an IBM operating system.

May 1980 - May 1983.

Marketing Specialist -- Dollar Savings Bank, Marketing Department, Pittsburgh, PA

Coordinated customer communications. Wrote product literature. Planned promotions for branch openings, new services and special events. Produced direct mail programs for business and consumer services.

January 1978 - May 1980.

EDUCATION

M.B.A. -- University of Pittsburgh, Katz Graduate School of Business, Pittsburgh, PA

Majored in Finance. Earned a full-tuition Barclays Fellowship. Represented the Business School at the Rutgers Case Competition. Elected to Beta Gamma Sigma national business honor society. 3.85

G.P.A. 1986.

B.A.

-- Point Park College, Pittsburgh, PA

Majored in Journalism and Communications. 4.00

G.P.A. 1977.

VOLUNTEER

EXPERIENCE

Library and classroom volunteer, West Hempfield Elementary School, Irwin,

PA, 2002-2004.

K to Grade 5 instructor & youth leader, West Hempfield Presbyterian

Church, Irwin, PA, 2001- 2004.

Mentor to at-risk elementary students, Shadow Forest Elementary School, Kingwood, TX, 1998-2000.

Reading Enrichment Coordinator, Shadow Forest Elementary School,

Kingwood, TX, 1997-1998.

Advisory board member, Shadow Forest Elementary School, Kingwood, TX,

1998-2000

Board member, The School for Little Children at KUMC, Kingwood, TX,

1999-2000.

Pre-K to Grade 2 instructor, Kingwood United Methodist Church, Kingwood,

TX, 1996-2000.

Tutor, Greater Pittsburgh Literacy Council, 1989-1991.

BUSINESS ACTIVITIES

Co-authored articles in leading technical

publications:

Build a Universal XML COM

Server," Ed

Smetak and Jean Caputo, Visual Studio

Magazine Online, January, 2002.

10 Quick Cures for Sick MDI Apps,

Ed Smetak and Jean Caputo, Visual

C++ Developer's Journal, April 2001.

Dynamic

Runtime Objects: Building Applications Your Users Can Modify at Runtime,

Ed Smetak and Jean Caputo, Microsoft

Systems Journal, July 1997.

Houston Data Administration Management Association (DAMA), President, 1994-1995.

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