Customer Service Software Engineer

MUHAMMAD ALI

* ******** *****, ***# ****

Toronto, ON M4C 5L8

416-***-****

****.***@********.**

EDUCATION

Honours Bachelor of Science, 2003-present

Specialist: Computer Science - Information Systems

Minors: Mathematics and Economics

University of Toronto

AWARDS

International Fellowship Scholarship, Cambridge International Examinations 2003

Dr. James A. & Connie P. Dickson Scholarship in the Sciences and Mathematics 2006

COMPUTER SKILLS

Extensive experience in C, Java, Python, SQL, Prolog, XML, Visual Basic, web-based

technologies (including JavaScript, Perl, Tomcat, servlets, XHTML, CSS)

Proficient with C#, VB, Scheme, ML, Flash, ColdFusion

Developed applications in both Windows and Unix environments.

Adept with Microsoft Office, Adobe Photoshop, Peachtree Accounting, Bryce

WORK EXPERIENCE

Web Developer, Patrons and Performances Web Site, REED, University of Toronto 2006 (fall)

creating Flash plug-in to draw a family tree using information from genealogical database

translating customer's requirements into workable features

estimating development time and scheduling tasks among team mates

Software Engineer, Al-Tajjar General Trading, United Arab Emirates 2005-2006 (summer)

created Windows application in VB4 to automate manual bookkeeping

updating the software (adding new features, changing software to meet new requirements)

maintaining the software (fixing errors, migrating the system to a two computer network,

improving the GUI)

training the staff in Windows and Microsoft Office

ACTIVITIES / VOLUNTEER WORK

Leader, University of Toronto Orientation Week 2006 2006

Co-ordinating with Execs to organize and schedule activities

Volunteer, Career Information Days, University of Toronto 2006

Providing customer service to participating companies.

Working in teams to ensure smooth functioning of event.

Web Administrator, United Against Cancer, University of Toronto Club 2006

Maintaining club web site to raise cancer awareness and promote events

INTERESTS

Squash, Table Tennis, Graphic designing, Game levels designing

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