Customer Service Marketing

AMANDA POPE

Public Relations

Specialist

Contact amandapope.com

*****@**********.***

NORTH CAROLINA STATE UNIVERSITY

Education May 2012

Bachelor of Arts in Communication

Concentration in Public Relations

Minor in Graphic Communication

Major G.P.A 3.879/4.0

June 2009

SOUTHEASTERN COMMUNITY COLLEGE

Associate of Arts

G.P.A. 3.993/4.0

SOCIAL MEDIA & CREATIVE INTERN

Experience Dec. 2011 - Present

KLP Designs, Raleigh, NC

Assist in development & maintenance of social media presence via Facebook and

Twitter for food truck company & graphic design business

Write, distribute & follow up on news releases for food truck special events

Retouch images for KLP Designs online portfolio & marketing efforts

Jan. - May 2012

PUBLIC RELATIONS INTERN

Intrepid Marketing Group, Raleigh, NC

Authored blog posts, news releases, eblasts and social media updates

Fostered working relationships with bloggers to increase coverage for clients

Developed social media promotions & updated community calendars

PUBLIC RELATIONS INTERN July - Dec. 2011

Hibernian Company, Inc., Raleigh, NC

Worked closely with Director of Sales & Marketing, restaurant management &

clients to develop and execute promotional campaign plans and fundraisers

Designed promotional and marketing materials for four restaurants including

posters, brochures, coupons, check inserts, web graphics & comment cards

Helped develop corporate brand standards & media lists for the restaurant group

Prepared restaurant e-newsletters & updated social media outlets

CUSTOMER SERVICE ASSOCIATE Dec. 2007 - Present

Home D cor Dept., Lowe s Home Improvement, Cary, NC

Develop efffective interpersonal & teamwork skills with customers & coworkers

Educate customers on products & influence their buying decisions

Improve consumer relations by responding swiftly & efficiently to resolve issues

DEAN S LIST - Spring 2010, Spring 2011, Fall 2011

Honors & Activities

PRSSA - Current Public Relations Student Society of America Member at NCSU

GOLDEN KEY International Honour Society Member

Microsoft Office Suite, Adobe Photoshop, Illustrator, InDesign, Digital Photography

Technical Skills

Experience, Facebook, Twitter, LinkedIn, Google Plus, Foursquare, Pinterest, Hootsuite,

WordPress, Constant Contact, HTML, CSS

Contact this candidate