Customer Service Project

Francesca Blom

Email: ********@************.***

Address:

City: Washington

State: DC

Zip: 20005

Country: USA

Phone: 540-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Creative professional with extensive project experience from concept to development. Talents include audio/video production and editing, Accomplished client-focused writing skills. Performance driven work on creative team for political videos and radio programming. Detail-oriented Field Operative with management experience and exceptional people skills Driven recent graduate with BA Art History from College of William and Mary with excellent critical analysis, writing, and research skills.

Educational Background:

High School Dipolma from College of William and Mary, Williamsburg VA 1/2001 to 5/2011 (Art History)

Job History / Details:

Professional Profile

Creative professional with extensive project experience from concept to development. Talents include audio/video production and editing, Accomplished client-focused writing skills. Performance driven work on creative team for political videos and radio programming.

Detail-oriented Field Operative with management experience and exceptional people skills

Driven recent graduate with BA Art History from College of William and Mary with excellent critical analysis, writing, and research skills.

Qualifications

Excellent communication skills

Computer proficient

Detail oriented

Energetic and organized

Critical thinker

Quick learner

Team leadership skills

Operations management

Proficiency in video filming, editing, sound editing

Proficiency with Adobe Photoshop, Adobe Premiere Pro, SoundForge Audio editing

Microsoft Word, Excel, PowerPoint, Publisher

Strong research skills

Self-starter

Creative writing skills

Experience with newsletter sites (Goldlasso)

Experience with web posting (Wordpress)

Relevant Experience

Writing: Associate at American Principles Project

Wrote informational materials for variety of media

Contributed to writing of various video/audio programming

Wrote, maintained business web presence for social media sites including Facebook, Twitter, Pinterest, Youtube, main website

Research for relevant projects

Experience

January 2011 to Current

American Principles Project Washington, DC

Production Assistant/Field Operative

Hired full-time after internship

Created web videos for political organizations, including writing, filming, editing

Produced, edited Spanish language political radio talk show

Designed for various informational packets, brochures

Researched and updated all required materials needed for firm, partners.

Managed operations for branch of company in Las Vegas

May 2010 to December 2011

American Principles Project Washington, DC

Intern

Gained essential knowledge of political science .

October 2008 to August 2009

Hilton Prince Kuhio Honolulu, HI

Executive Lounge Attendant

Customer service for the preferred clients of hotel.

Concierge service

Cleaned and organized eating, service, and kitchen areas

Communicated with other kitchen team members to ensure food was prepared on time and correctly.

Trained team members

Communicated with customers regarding orders, comments, and complaints

Education

2011 College of William and Mary Williamsburg, VA

Bachelors of Arts Art History

Internship: American Principles Project

Relevant Fields of Study: English Literature including Jane Austen Senior Seminar, American Literature post-Civil War to early 20th century, Shakespeare, British Romanticism; Film Study

Art History: specifically Chinese art, Baroque Spanish art, 19th cent to modern art

Extra-Curricular Activities

Member: Phi Mu Sorority, Alpha Phi Omega, College of William and Mary Choir (2007-2008)

Volunteer: tutoring at Matthew Whaley Elementary School (2007-2008)

Interests

Dance, art, film, travel

Writing and social media

Contact this candidate